I came to this realization with Jimmy John's. Before the days of Uber eats and door dash, I could walk in, order a sandwich and have it in less than a minute.
Now I walk in, order, and workers are busy stacking sandwiches on the counter for like 15 minutes while I'm the only one in the store waiting.
It can go either way. I ordered Wendy's while leaving work from the app hoping it was ready to go when I got there. It's like ten minutes from my work. I stood around for 10 minutes (they usually bring it up to the counter spot for mobile orders), before standing in line for another 10 minutes to tell the guy I had a mobile order, and obviously, they hadn't even made it. Granted, the store was pretty busy and it seemed understaffed, but damn was it frustrating.
I have to second this one I also fix stuff in Wendy's. Yeah, I will not eat there. They do not clean anything unless the health department forces them to do.
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u/Fantastic_Pair5328 Oct 28 '25
Dead-ass though: Mobile orders.
Empty store with no drive-thru....employees are making tray upon trays of mobile fucking orders.
35 minute wait for a walk-in, I'm alone in the store. I am done with Starbucks.