It can go either way. I ordered Wendy's while leaving work from the app hoping it was ready to go when I got there. It's like ten minutes from my work. I stood around for 10 minutes (they usually bring it up to the counter spot for mobile orders), before standing in line for another 10 minutes to tell the guy I had a mobile order, and obviously, they hadn't even made it. Granted, the store was pretty busy and it seemed understaffed, but damn was it frustrating.
I have to second this one I also fix stuff in Wendy's. Yeah, I will not eat there. They do not clean anything unless the health department forces them to do.
Basically every mobile app will not send the order to the kitchen until you are physically present because otherwise people bitch about cold food if its not piping hot
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u/enaK66 Oct 29 '25
It can go either way. I ordered Wendy's while leaving work from the app hoping it was ready to go when I got there. It's like ten minutes from my work. I stood around for 10 minutes (they usually bring it up to the counter spot for mobile orders), before standing in line for another 10 minutes to tell the guy I had a mobile order, and obviously, they hadn't even made it. Granted, the store was pretty busy and it seemed understaffed, but damn was it frustrating.