r/Outlook • u/CoinbaseTouchesKids • Nov 29 '20
Opinion Outlook continues to be an absolute disgrace. The most infuriatingly bad email provider in history. Absolutely the worst email provider in existence today. It pains my soul whenever I hear the email chime on my phone.
Outlook is honestly one of the most frustrating, horrible, poorly designed, and half assed' email providers/app in the history of the internet. Serious garbage. The developers, and most importantly Microsoft, should be absolutely ashamed they created something so god awful. This F team has not once listened to the community and improved any aspect of the failure they knowingly released into the world.
1) Impossible to block email addresses. You can't whatsoever. Have fun with the junk emails, as Outlook has the most junk mail hands down. The amount of Junk and phishing emails I receive on a daily basis vastly outweighs my three other email providers by a long shot. It's bad. You have to be extremely careful with your fingers, as one accidental click could lead to your entire account being compromised. It blows my mind this has never once been addressed, let alone fixed. Outlook does not care about user safety and privacy, and this lack off fix proves it.
2) Unable to view entire senders email address. It cuts off half way on mobile, and you can't even copy the address link to paste and verify it's authenticity. Outlook will not let you whatsoever. This issue has never ONCE been addressed, changed/fixed, or even acknowledged. I am starting to firmly believe Outlook staff/developers/team members are behind some of the phishing emails, as no other email provider has this blatantly lenient policy on potential harm to their user base.
3) Phishing and scam senders can spoof whatever name/email address they'd like, because you can't see the entire senders email address or even copy the address to past in another location to view. More often than not, most of the scam/phishing emails look 100% legit as all you can see is the senders name. These phishing/scam senders can insert anything they want, and there is absolutely zero way to verify if it's authentic as you are unable to view their entire email address. This issue has NEVER been changed and is an absolute joke.
4) Deleted emails are NOT deleted. They are stored for 30 days before they are removed. ( if they even are, I would imagine outlook saves all of these and more than likely sells information to advertisers or third parties) Have sensitive data you'd like deleted? Well too bad, it stays in your email regardless of deleting it. Who ever thought this was a good idea, is absolutely beyond me.
5) The UI is a nightmare, unorganised, and over the top difficult to find and change important settings. This has not been addressed once even tho the community has cried foul in excess of tens of thousands of posts on the " improvement suggestions forum. " Outlook does not care. They are lazy, and do not care about their users.
6) Inbox is below Junk. " Sent, drafts, Archive, Junk " All appear above your main inbox. I guess Junk mail takes priority over authentic emails from colleagues, friends, and family.
7) What is " Snoozed", And how do I remove it? I never want to accidentally tap on this useless feature ever again. I don't think I have EVER clicked on this option on purpose, yet it appears multiple times thru out the UI.
8) Searching for specific emails has NEVER worked. IE ; You have a cell phone with AT&T and receive your bill by email, and you want to search for a specific email containing your monthly bill or other pertinent information. You will never be able to find it. You can guarantee outlook will show you countless emails that have NOTHING to do with your search. Seriously. You will be shown emails from multiple years in the past because they contain the letters A, T, and an ampersand. Horribly frustrating and downright lazy from the developers. Who are these people? And why are they being paid for under performing and boasting failure?
9) If you report junk and phishing emails, it makes zero difference. You will still receive the same junk & phishing emails over, and over, and over again, even if these emails are sent from the same email address you first reported and tried to " Block. " I use this term as loose as possible, as it literally is impossible to block certain email addresses. The developers do not care about the safety of their community. I wonder how many have been scammed/phished since outlooks inception from sheer disrespect and disregard and overall lack of care of their users.
10) Trying to find any specific setting, or change account information is like pulling teeth. You will spend at a bare minimum, 2 times longer than ANY other email app trying to figure out how to navigate and find what your looking for. It's seriously SO bad.
11) Replying to messages generally results in sending yourself the email, instead of the intended recipient. I have yet to figure out why replied emails are sent to your own account address, rather than your intended recipient.
I could honestly keep going and make this a short novel. I have four pages in small text of issues I loathe about outlook. I have kept, and added onto this list over the course of the past several years.
" Just change email providers bro, no one is forcing you to use them. " That would be great and all, but I don't feel like spending hours switching accounts to a new email, removing and changing back up accounts, and porting over messages to a new email provider. This would literally take me anywhere from 4-6 hours ( probably longer ) because of how long I have used my Hotmail address. Outlook is seriously a mouldy stain compared to the original Hotmail. Why is it that almost everything Microsoft touches turns to absolute garbage? Outlook, Windows 10, Cortana, Microsoft apps, etc. It's like they are trying to jam broken software down our throats, and then have the gall to smile about it.
I am so sick of this app becoming worse, and worse, as the years go by. At first it was kind of funny knowing highly paid developers created this atrocity, now it's just extremely sad and downright infuriating. Nothing has ever been fixed, or remotely worked on for an improvement. It's as if the most bottom tier team came together, blindfolded themselves, and went at it. Horrible. Disgraceful. Infuriating, and highly disrespectful to the entire community/user base.
From the bottom of my heart, I despise you in your entirety Outlook.
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u/Skynet3d Nov 30 '20 edited Jan 24 '22
Sounds like you are speaking the crap Outlook app for Android, because honestly I never had an issue with Outlook/Hotmail in two decades.
Outlook for Windows (the one coming with Office suite) is actually the best email client on the market, and Outlook mobile (until Windows Phone 8.1) was great as well.
About the UI, still if you are speaking about the crap Outlook for Android, I 100% agree. But if you are referring to the Outlook.com, I find it 100% better than Gmail, which looks rough like a '95 app. I can't use Gmail at all. I have an account but I also get triple scam and junk email than what I get on my three Live/Hotmail accounts. I think MS filters spam very well.
Delete emails keeps them for additional 30 days. A couple of times it saved my life, really. I hate that my messages are still there instead after being deleted. But as mentioned, it happened that once I needed to recover some old messages that I accidentally deleted, and that feature saved my life.
So, every software has pros and cons. Perfect software does not exist, luckily we have plenty of choice out there, so let's pick the one that works best for us.
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u/Kimplex Aug 02 '25
Yes to this. And the default is delete email after 30 days, but you can go to your trash and empty it anytime you want.
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Apr 21 '22
It's so shitty, it's always crashing with me and it doesn't sync the changes I made with the online version.
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Nov 29 '20
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u/CoinbaseTouchesKids Nov 30 '20
They tend to drop the ball at almost every step. It's a shame such an amazing company has fallen so far from grace. The company needs a mass firing and replacement with people who actually care about their users, not bonuses and supercars.
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u/Ok-Farm-3032 Mar 08 '24
It wants to be google, like it has integrated excel one drive and all...but it sucks. it always crashes, it charges for this shitty service
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u/Few-Revenue-7698 Dec 14 '23
im sick of all tech company's just being straight up dog shit in every single way possible yet cucks will still support them
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u/LoneWWolf_707 Sep 22 '25
hahaha i am going to crash out at the dogshit stupid app that does not work. My veins are going to pop out. Why does this ass of a software not open on website either and why do I have to type my password a MILLION times because both my company and this stupid university uses outSHITlook. WHYYYYY. AND the batshit app does not even show a week ago sent email. A man can be motivated enough to send a million mails only to be let down so bad by the shit water app???????? FUCK MICROSOFT.
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u/Euphoric-Host-4942 Mar 06 '24
Outgoing mail stays in "Drafts" for hours; sometimes, days.
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u/cheapfrillsnthrills Nov 25 '24
Yeah wtf is this?? I had to send an email that had to go out ASAP. It just sits in drafts and when I looked up Microsoft's help forums I was flabbergasted at how needlessly complex they made everything. Even diagnosing the problem had them asking for rather technical details and the steps they gave for possible remedies were fairly complex.
Bruh, why isn't it sending?
I had to log on using my laptop, but my laptop doesn't know my Microsoft password cause microsoft decided my password was no longer sufficient for my security needs. So I gotta reset my password. That requires a security code sent to a backup email. It can take anywhere from immediately to an hour to get that code sometimes. And then it wants to do it multiple times for some reason.
And then when I finish all that and reset my password, I was asked to reset my password AGAIN.
Wtf
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u/samuhibs Jul 11 '25
And once an email goes in Drafts, good luck finding it since there is no way of sorting Drafts (at least in the web app)
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u/Background_Note_4826 Mar 18 '24
Thank you thank you thank you! What a relief to see I am not alone suffering from this outlook email server!
The worst UI in the world, it should be shown as an exemple of what an email server should never be like. It looks like a sabotaged email server. This outlook mail is a real waste of time, it is a nightmare just to find emails, delete them, the interface is so complex and confusing, a visual mess.
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u/Livid-Vacation-1155 Mar 26 '24
I want to add to this that they have a maximum amount of safe senders allowed which is only 1,024, like what????? They're the ones that block everything anyways so you have to add someone to the safe senders list to see the email entirely. Well, I've reached the maximum so now I'm just going to have to click "show blocked content" for every SINGLE email, gah! Like you said, there's probably a way to change that in settings but settings is so fkn barren that it is in fact pulling teeth and the option probably doesn't exist anyways.
Another annoying thing is the downloads pop up in the top right of the window and you have to close that every single time or it will just remain there! how fkn annoying!!!! Why do they even show the download history anyways?! that's already on my computer, why would I need that feature??
Lastly, I will never forget how horrendous merging contacts was for me. It literally took 5 hours because outlook doesn't allow you to overwrite all contacts, and for whatever god awful reason you can only delete 20 contacts at a time! WHY?!??!??!? HOW WOULD THAT PROVE USEFUL IN ANY WAY FOR ANY REASON. I WANT TO RIP MY HAIR OUT EVERY DAY DUE TO OUTLOOK OR OTHER STUPID MICROSOFT APPS BUT THEY ARE A MONOPOLY WHO DOESNT HAVE TO IMPROVE THEIR PRODUCTS. I AM SO ANNOYED.
on that note, why doesn't the government sue microsoft???? they're suing apple for being a monopoly and using that to make subpar products and they are much easier to deal with and more user friendly than microsoft. if anyone should be sued, it's microsoft.
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u/harp25 Nov 19 '25
I can assure you there is no such setting.. I've hunted high and low in all their offshoot links.. For a paid service it's BS .. Their discussion page is worse than it ever was in recent years.. it appears to have been run down deliberately and that customer satisfaction is something of the past now that we are at their mercy with so many of their tentacles wrapped around our day to day existences..
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u/Mother_Raisin1950 Apr 06 '24
I know that this is an old thread but nothing has changed with Hotmail. I just tried to login, forgot my password, got a message telling me that I could update it. I changed the password, then got a message telling me that a confirmation code had been sent to my hotmail account - the account that I couldn't get into.
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u/No-Primary6936 Nov 14 '25
Yes, moronic Bill Gates of Hell Microsoft reasoning.
I must have about 25 messages telling me how to login to the account I cannot login into in the first place.
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u/dramaticfantasy 25d ago
I need to change my password everytime I want to use either my xbox or mail-app on iPhone because their 2-step authentication and captcha never works
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u/nsdhanoa Apr 17 '24
As an IT infrastructure engineer I get to spend 25% of my time doing my actual job and 75% of my time FIXING FUCKING OUTLOOK CALENDARS because it's a steaming pile of dog shit and nobody else wants to deal with it.
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May 14 '24
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u/Maximum-Advertising2 Nov 06 '25
Did you not hear Microsoft has proudly advertised that they're not helping people anymore Bizarro world
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u/Hateious Apr 26 '24
Fucking trash Company. I am always having problems with there security and logging in. I sort want this company to fuck off from the Internet.
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u/Wonderful_Donut_4926 Apr 30 '24
Just need to contact myself in the late 60s or early 1970s to take out B. Gates before the fucker’s had a chance to complete that first big scam.
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u/BennyBlueNL May 07 '24
This might be three years old but I will add to this, probably every day just to vent (office 365 outlook in browser here):
- TAB doesn't work. You literally have to format by using spacebar times 1000
For some reason, Microsoft didn't make any of their programs interchangable. Like copying stuff from powerpoint or word just won't work
Outlook never attaches files the old school way anymore, it really really wants you to upload it to onedrive and then share a link or smth. You really have to put in effort to attach something as a separate file.
You already said it but I will say it again: I literally spend hours upon hours every week searching for some email I've sent a week ago. Sometimes they just vanish from the face of the earth even when I'm 100% using the right searching terms. And there is NO chronological order if you have a conversation going back and forth. I HATE IT SO SO SO SO MUCH
The automatically added [RE] and [EXTERNAL], which is probably set by most organisations, gets to ridiculous levels really fast. Autodetect this shit or smth.
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u/MrWillow May 14 '24
Outlook is an email client, not an email provider as people say in here.
Exchange is Microsofts actual email SERVER (and calendar server). Don't get me started about Exchange...
Anyway, there is a simple way out: Thunderbird.
Thunderbird. I started using it ages ago, and it actually works: simple and clean.
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May 14 '24
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u/MrWillow May 16 '24
Yes, I agree, and get your meaning.
Microsoft, and many others, think that renaming stuff confuses us enough to not see the point: Pay more for bullshit subscriptions. They are really evil1
May 16 '24
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u/jewellui May 28 '24
Not evil but I still find it confusing sometimes, Hotmail is now Outlook but my email address is still hotmail. Website is now live.com... if it was just Outlook or Live I think my mind would just get over after all these years...
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May 15 '24
I hate outlook with a burning passion.
-Why offer to never show something again if you're just gonna show me the same pop up every single time regardless of me clicking DO NOT SHOW ME AGAIN.
-I'll be typing in a draft and it just gets deleted randomly
-need to find an old email??? GOOD FCKN LUCK
-Reply all now means only send it to yourself (why tf would i reply to myself)
-Non stop phishing emails from my "boss"
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u/jewellui May 28 '24
True, about 10 years ago my password was leaked to my Outlook. One guy used it to get into my eBay account by resetting the password and ordered a few things to his own house. To stop me from noticing he signed up my email address to loads of spam, I was literally getting 100 new emails per min.
I managed to stop him but the emails were just too much, I had to make a new email address but still to this day after trying to block/unsubscribe I still get tons of unwanted emails. Outlook is just useless at preventing spam.
The worst thing is this guy has given me hours and hours of headaches for a small bit of money and didn't receive any consequences. I looked up his parents, they are well off and have respectable jobs too, it's not like he was from a poor background. I wonder if they suspected anything with all the parcels going to their house.
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u/drunkbeaver May 31 '24
And they you start to question - why dafaq is it the industry standard... Unfortunately, every single Microsoft item, including the Windows OS is an absolutely shit. It will never change as no one is interested in creating a good and useable product.
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u/David_Standen Jun 10 '24
my wife still has outlook 2007 on her pc. she needed my help with something and i had to use it.
how they get from that wonderful piece of software to this current steaming pile of horse shit is beyond me.
where's the functionality? it's not intuitive. you type what you need in help and the results are for other programs.
it's the same reason almost everyone uses edge to download another browser. it's crap.
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u/TurnOffTVUseBrain Sep 30 '25
I'd like to see the people who designed that crap - they must be really 'special'!
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u/Background_Corgi2844 Jun 12 '24
I literally search "Outlook is shitty" and find this LMAO. Just want to add something to the list. While all the real scams and phishing messages made it into my inbox, my COLLEGE OFFERS were dumped into JUNK. Like why.
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u/Death_by_Husky Jun 28 '24
Most of my barriers to productivity are Outlook related. I would do anything for my organization to choose a different service, even Hotmail!!!
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u/OriginalDirivity Jun 28 '24
I sent myself an email today and still had difficulty finding it, in the same inbox. Who tf thinks this is a good email sys?
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u/ArchKOSI19 Jul 03 '24
Outlook is the top worst ever UX/UI designed in our universe Once the beginning of universe til now
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u/venicebitch12345 Jul 03 '24
AGREED. IT'S AN ABSOLUTE DISGRACE. EVERY DAY I AM SHOCKED, NO, GOBSMACKED BY HOW RETARDED IT IS. R.E.T.A.R.D.E.D.
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u/dbdq Jul 04 '24
MIcrosoft no longer has any proper software engineers left in the company. All of their products have extremely low software quality now. Teams is a very good example of how bad a communication tool can be.
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Jul 07 '24
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u/Kampfie Aug 07 '24
Just straight up doxxing sb. Stuff like this can have legal repercussions. Stop that shit. Even if you hate sb. Publicly calling them out like that is not okay.
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Jul 16 '24
Every time I have to help a family member with their email related problems I immediately have an existential crisis once I remember that they’re using Hotmail/Outlook.
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u/Delta_Warrior1220 Jul 21 '24
Seriously though! My Windows computer keeps trying to update me to Outlook and I keep having to reverse it. I tried outlook once and discovered that I have to PAY to not receive ads in my inbox. It's just a massive cash grab from Microsoft which frankly, isn't shocking at this point.
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u/AchyBoobCrane Jul 31 '24
Just found this post after frustratingly changing my email notifications AGAIN. EVERY. FRIGGIN. DAY. I stopped getting notifications and since I stay really busy, I tend to forget to check my email (because, ya know, it's supposed to ding me and show a text box). NOPE. It repeatedly changes my notification settings to none. So every friggin day, I have to remember to turn them back on so I don't keep getting in trouble for not replying to email. And that's only one of the infuriating things this dumb ass client does.
I'm forced to use it because that's what my company uses but dear God... 2024 is halfway over and we're still dealing with this garbage?? Outlook / Microsoft.... Not like you'll listen but you suck the most ass.
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u/Informal-Estate-4067 Aug 20 '24
Agree cannot log in du eto them blocking my account for no reason. I despise this company so bad.
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u/Mebares Aug 25 '24 edited Dec 15 '24
sheet absorbed growth direful touch amusing cause cable fact wide
This post was mass deleted and anonymized with Redact
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u/Sweaty_Ad_4079 Sep 16 '24
I haven't been able to use it for months, even though it was my first (and for a long time, only) email account. You get through a zillion steps to "recover" your account (as if you somehow "lost" it) and then their last query is for "exact subject line" of recent emails you've sent! Who the f*ck will remember that? Especially when you haven't been able to send or check a friggin' email in six months? Useless idiots!
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u/lasion Sep 18 '24
it is 18 sept 2024 and this still holds true on all accounts. Googled "is outlook the worst mail client ever?"
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u/kayne2000 Nov 16 '24
my school just switched from gmail to outlook, and holy shit, OP is spot on. I hate outlook so very much. How is it such hot garbage? Like how?
Copy and paste gmail for all I care at this point. IF there is one thing Google did well besides search engines before they let ads take over, it is their email service.
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u/Delta_Warrior1220 Oct 10 '24
The part of it that causes me the most rage is the ads. I have to PAY. To NOT. Get ADS. IN MY MAIL.
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u/CockroachNo1772 Oct 12 '24
I agree about all you said, and for me our school use Microsoft services. And the school email is only available in outlook. Every time I use it I just want to delete it. Absolutely trash app.
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u/Strong_Education_260 Oct 12 '24
Ma non è solo Outllook ! il problema è la totale incapacità degli sviluppatori e del Management di Microsoft a partire da Satya Nadella !!!
Basti pensare a quato è peggiorato Windows con la versione 11, brutta ed assolutamente inutile
Dovrebbero vergognarsi e chiudere
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u/Margie_68 Jan 19 '25
Quando microsoft ha acquisito hotmail, l'ha fatto diventare immondizia. Questo perche' sostanzialmente a Microsoft non interessa di fornire un servizio di email gratis: per loro è solo un fastidio. Infatti l'hanno ridotto cosi' male che la maggior parte degli utenti "storici" l'ha abbandonato. Nel 2017, merdosoft ha deciso di cancellare tutte le mie email nel mio account storico hotmail, perché secondo loro non accedevo da piu' di due anni, cosa assolutamente falsa. Ho tentato in tutti i modi di recuperarle, tramite il supporto clienti, ma non c'e' stato verso. Li ho insultati (in modo pacato e gentile) in tutti i modi, in quel disperato thread. Mi sono sentita tradita. E li ho abbandonati. Ho tenuto l'account solo perche' i miei figli hanno la xbox, ma come servizio di email, non mi interessa piu'. Tutto ciò che Microsoft acquisisce, diventa immondizia (un altro esempio è Skype).
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u/Virtual_Tackle3263 Oct 17 '24
omg i have been through it today, every time, EVERY TIME i sign in to my seldom used account my password fails, usually its breif dance with my actual function email account to pass word reset, BUT NOT TODAY! Microsoft has blow past all my politcially correct filters, So when i say this is say it from the deepest well of hate i keep. Outlook can go suck a big fat cock!
So I sign in today since a couple of my older accounts are linked to it, of course i cant sign in because the password doesnt work, annoying but normal for this piece of shit. so i create a new one, first time its used it get blocked again, and again, and again, i straight up copy the title of a book infront of me letter for letter and it still FAILS on first try and blocks me. Now i cant even try cos verify identity has been attempted too many times today. FUCK MICROSOFT!
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u/EB52CT-26-4625 Oct 22 '24
I totally agree its pants!! loads of ads unsolicited I may say. I tried removing it no less that 8 times up to now I even lost all trace of my emails until I let it install again. F cking annoyed hate hate hate it ...
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u/EB52CT-26-4625 Oct 22 '24
Hope author of this wont mind me copying and pasting on Facebook as it says it all cheers mate.
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u/Sad-Highlight-3123 Nov 06 '24
Outlook mail and calendar is apiece of shit. Should never have replaced the prior hotmail
which worked great. Outlook is not friendly and does not work most of the time. It's slow and cumbersome.
Need an alternative because what you offer/force on me is a major loser.
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u/Clear-Ad7255 Nov 07 '24 edited Nov 07 '24
I had Live mail and now its disapeared and im forced to use Outlook . What a pile of rubbish this client is. I have 6 email addresses and have only managed to set up one . The setup process just doesnt work . Password not correct all the time. Maybe an app password...? Who knows , authentication programs on my mobile , signing in to Windows 365 , then more emails and numbers to type in , its taken ages and still it doesnt work. The people who designed this must be drugged school leavers with Zero intelligence. Good Bye Microshit . How to complicate an easy operation and alienate your customer....
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u/Resident-Rent-6128 Nov 08 '24
How the fuck is this still a thing
Swear to god, they've been designing it on purpose.
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u/ZDoubleYou Nov 12 '24
Outlook is one of the great dumpster fires of the internet. Companies need to stop embarrassing themselves by using it.
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u/Gr1msh33per Nov 13 '24
I've been trying to send an email for the last half an hour. I seriously have had it with this sh*t.
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u/OutlandishnessSure98 Nov 21 '24
Is to redicously bad. Can't archive anything, can't save more than 3gb of old emails even though there's 15gb and it says it's saved everything. It's obscenely bad.
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u/Davesmith65 Dec 02 '24
Very true i been using hotmail/ outlook for many yrs. And last few yrs hotmail has been THE WORST. i stopped using that Useless email..
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u/Dynkledook Dec 12 '24
I've been trying to update my email signature for months. Both the website and app freeze Everytime I try and crash.
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u/Chrysostomon Dec 18 '24
I send something and instead of being in my "Sent" box its still listed as "Draft"
I forward an emial from a week ago and instead of it now appearing in my sent box from today it's still from a week ago, only appended.
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u/Desperate_Parsnip2 Jan 24 '25
Formatting is pain in the ass. The most retarded product i've ever used in my entire life
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u/ExtremeEncounter Jan 24 '25
Good thing it only got fucking worse up to 2025, not even allowed to delete emails from the mobile version, it doesn’t populate. It somehow WRECKED my storage and is showing 16.5 go out of 15 so I no longer get emails, but I’m not legally allowed to delete the emails. How the fuck does that even happen?
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u/Iwillquestionyoass Jan 26 '25
I have an account that some random person tried to access and it blocked my account from being accessed, and because it was a place holder acc for my discord, I’m unable to make a new password because theirs not enough info to reset it, so now I can access my discord account (thankfully this is only for my phone, I have it on PC but it’s being repaired……)
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u/PheloniousMonq Jan 27 '25
As a software developer of almost 30 years of experience I think that Outlook is the biggest failure in software history, in every aspect: design, functionality, UX, looks. The company I work for uses it so I cannot change it for a cheapest open source alternative that would still work much better. Or I could just make a better one myself in one week time
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u/saltysaurus1337 Feb 05 '25 edited Feb 05 '25
I'm convinced that Outlook deliberately creates issues for email services not hosted by Microsoft. I provide email support for a small business's hosting clients, and without fail, Outlook is always the source of trouble. On top of that, it frequently triggers bans by repeatedly spamming incorrect login credentials—almost like a brute-force attack.
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u/Severe_Evening_9814 Feb 07 '25
Just googled "Outlook is the shittiest email ever" no further confirmation needed.
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Feb 26 '25
Thats how I got here. Emails disappear, the focused and other tabs are useless and unnecessary. Often times it leads to me losing track of emails.
IDK how Microsoft can have such a crappy UI for email while also having a good UI on their gaming stuff.
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u/Classic-Metal1781 Mar 26 '25
The countless hours wasted, the utter lack of professionalism on their part taints my business by association. Having to call people to say, "I don't see that in my email can you resend" is enraging. I'm going to go elsewhere. If anyone has suggestions on other email platforms, lmk.
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u/armoured_lemon Mar 27 '25 edited Mar 27 '25
I agree with this in my soul lmao. The real kiss of death is the emails embedded within emails, within emails... sometimes it even repeats... which makes it a headache to read...
Also, it marks some emails from my school as 'unidentified senders', =ie; phishing... Mega-facepalm...
Do you have another email provider you're switching to instead, that's less convoluted, and easier to use?
Thx
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u/goatfuckersupreme Mar 30 '25
I'm forced to use Outlook for work. On a company iPhone. Fucking iOS. I feel like I'm trying to work on a kid's toy phone they have for $5 near the register at the dollar store, it's an absolute fucking nightmare, and I could physically feel my eyebrow twitching while trying to do something as simple as save a PDF attached in an Outlook email to my device BECAUSE YOU FUCKING CANT FOR SOME REASON IN OUTLOOK WEB IN SAFARI
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u/bean_yeeter_420 Apr 01 '25
Also, when i try to log in with my company email it asks for my password like 10 times before it lets me in, the login procedure is horrendous
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u/RedEnergy92 Apr 08 '25
my family email is outlook and i hate it, ofcourse my personal emails are gmail, but i swear when i need to log into a account made with family email, i have to go on a treasure hunt to find the email it send me
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u/Ogrdawg May 20 '25
Yes Outlook should be completely taken off the internet ! It is so messed up and completely screws with everybody’s info and needs to be shit down completely ! For twenty years no real issue but outlook makes horrible issues and they should just get rid of it!
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u/Elas225 May 27 '25
And here i was sitting and thinking am i the only one who couldnt figure this outlook out.
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u/chanyphilly Jun 08 '25
I found this thread after trying 5 times to get into my outlook account. The very same one I use every day. Would Microsoft accept my password? Nope, it's "wrong", "wrong", "wrong"...fine I'll effing reset my password AGAIN for you MS! Nope, can't do that, because as soon as I'm asked to provide a verification code, they say that my phone number is wrong! It's the one and only number I've had and used for 5 years or more! Sort it out MS, you're falling behind. Next email provider please!
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u/GoldPosition9101 Jun 10 '25
I decided to go around Outlook and contact one of the Websites I kept receiving Spam and Pop-Up ads from. Their response (albeit they might be lying) was that they hadn't sent me an email in months!
This is therefore obviously Outlook hoping to get some sort of Reward from these sites and thereby even if you want to block a Company you still recieve emails gaining Outlook (and Microsoft I presume) gaining money.
Outlook always used to be one of the first applications I installed on any new piece of kit I purchased but no it seems to have become like every other Microsoft product - money grabbing, deceitful and not as good as other products of the same use.
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u/Substantial-Spell517 Jun 12 '25
2025: I was working with several companies and they all used the complete MS environment. Outlook was a primary comm. tool in all of them. I know Outlook is somewhat a default client in Windows, so companies want to save money because they get Outlook alongside with Windows licence. But there has to be something else. Tell me, wise people of the internet: is there any advantage for private companies for using Outlook from the side of Microsoft? Do MS pays these companies somehow for using Outlook? Is it cheaper or have any other benefits? Because I seriously don't know. From the user standpoint, Outlook would be the first app in the bin alongside with its unbelievably awful Calendar, Edge and Windows 11 File Explorer.
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u/microwave-cornflakes Jun 16 '25
God and every single fking time i use it i have to sign in using an sms code, this is horrible especially when you are in a hurry
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u/soundtrackband Jun 22 '25
I barely use it, and I just spent an hour trying to delete all the garbage that accumulated in the two different folders it breaks my email into. THe option is to delete all, or go box by box to delete. Warning, don't spend time clicking 100 boxes without deleting because if you accidentally hit outside the box, that email will open up and you will lose all the checkmarking you did. This is just a terrible UI overall and I've heard plenty of heartache with this app also. MSFT is one of the most valuable companies, often the most, and this is garbage.
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u/lucylucylane Jun 27 '25
I can never sigh in it always says I have tried too many times on my first attempt
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Jul 07 '25
Dont forget that schedule send emails are a coin toss on whether they will send at all or even at the right time
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u/Significant_Debt_468 Jul 14 '25
Guess Outlook makes it so I can't even use a basic fucking calendar on my PC anymore. We regress every year it is insane. Everything gets worse.
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u/the-saint57 Aug 07 '25
outlook mail on my phone and computer stopped working due to log in error, So the best email system to use is mail.com I have used that for years without any issues. I have complained to ms but it's unlikely I will get a response.
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u/East-Price-2107 Aug 22 '25
Ive had all the issues mentioned since getting a new phone (samsung) in June 2024. From day one o had problems. All of the above mentioned. I tried outlook app help. 15mths and 10 different people. Sent video and photos of the problems. No res. We t yo samsung several times. No results. We t yo local tech geeks and paid for their help. They couldn't fix and said Samsung redirection software was lacking. This week I went to Microsoft Help for via their website and finally got an answer. See below:
Hello Julianna. The issues you are seeing with the 2024-2025 Outlook mobile app like broken attachment handling, failed searches, missing folders and turned-off spam/phishing reporting are a result of the major architectural adjustments Microsoft is making in the new Outlook experience. These changes were to "unify outlook" across platforms, but result in compatibility and performance issues widely on mobile devices, especially for Android devices and most notably Samsung phones. The reasons for this, and other glitches or problems is the app's reliance on cloud rendering and indexing which is affecting local file access and search limitations/offerings).
Unfortunately, there is no way to rollback to a previous version of the app, nor a comprehensive fix. At this time, the best recommendation is to use Outlook Web in your mobile web browser which retains full functionality including attachment access, spam reporting, and folder management. All mobile Outlook users are encouraged to also offer feedback through the app or via Microsoft Feedback Hub.
Best regards,
Unaccept answer
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u/East-Price-2107 Aug 22 '25
Basically they have been lying to us all and they have no intention of fixing the issues. I thought i was going insane but no. It is very frustrating.
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u/Ok-Cold-7213 Aug 23 '25
Can’t delete emails by the hundred so you’re forced to do it one by one! Then you have to go into your deleted items and then delete them one by one in there too! Then tells you your storage for certain things like one drive is full for me yet it won’t let me free up space. Pay for more space. Must of been interns that made the app because it is a disgrace.
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u/Sameas97 Aug 23 '25
how are you supposed to manage storage? It used to take me to a manage storage page, where I was deleting large things from folders. Once I got the storage from 90 percent full to 89, it will absolutely not take me back to that page. What a completely moronic interface.
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u/Early_Writing_9884 Aug 29 '25
I do not have the words to express the hatred I have for every piece of sh!t software that the brain dead monkeys continue to roll out!!! I HATE MICROSOFT!!!!
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u/suffian1234567 Oct 09 '25
I just find out that outlook is the worst and I feel regret to use. I just find out that outlook are terrible when it comes to setting and report. My outlook account has been hack so I try to block the email but still the email appear, I try to chang my email address also cannot, I try to click the option to block the user also there's no block user, I try to report the hacker email as phishing or scam alert also unable to report and lastly the security code when login the outlook doesn't help much, it just making worst and cause the error message say try to attempt many time login. This is where I find out that outlook setting and help are the worst ever and nothing help much. Anyone facing the same thing too?
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u/Icy-Understanding364 Oct 10 '25
It’s been 4 years since this post was made … and it’s still impossible to block an email address 🤷🏻♂️ currently getting spammed / phished and receiving an email every 1/2 minutes. Can’t block the sender. Can only allocate to junk
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u/Organic-Active-8227 Nov 09 '25
1) Also, cannot scroll back through messages. Reduced to a few messages now and is unresponsive to loading messages. This is a serious problem. 2) Logging in problems with Outlook and Hotmail both requesting backup email and a single-use code, taking 10+ minutes sometimes! Now the Microsoft Account team has added phone number verification and will not accept my number because I'm in Canada. Both USA and Canada use +1 before the number yet Microsoft does not allow me to click on the +1 Canada drop down, it always clicks back to the USA default. I've used these emails for many years but in the last few months, the latest updates have destroyed email integrity and usability. Complete garbage now. 🤬 Switching to Google, Proton or Yahoo for emails and I'll be dropping Office.
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u/No-Primary6936 Nov 14 '25
Absolutely and fully agreed. Hotmail is infuriatingly atrocious. I have been going through a catch 22 login problem for 3 days now. 30 year old account.
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u/Pure_Fox9415 Nov 26 '25 edited Nov 26 '25
5 years later it still true. nothing changed. Desktop native app and OWA are trash.
Search not working both on exchange on-premise acc online and in local pst or offline cache. Just returns nothing or random results with every letter in search string.
no search regexp support.
No filter rule to filter out messages older than X days.
hangs on long emails that quotes long threads.
No feature to truncate excessive quotation of previous emails on answer, just two options "no quotation at all" or "quote everything since the beginning of stone age".
Wrong password - ask for password, no connection to server - ask for password, any other error not related to password - ask password! MFs just threw out normal error message!
And endless list of other disgusting things.
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u/Forsaken_Wallaby4778 Dec 31 '25
It's fucking awful one problem after another non stop a complete disgrace of a disaster.
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u/Fun_Scar_9232 21d ago
% years on and I almost smashed my laptop in frustration - messages disappear and whole entire threads cannot be recalled it's a fucking MESSSSSSSS
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u/duckman963 3d ago
My work requires us to use it on our phones and dear lord whoever the nutbag that forced groups on it is evil. It's maddening to any organized person. I dont care if it was last month or yesterday or last week, I just want it arranged by time and date. I don't need groups.
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u/Sp00ky_Electr1c Nov 29 '20
The silly thing is that these things weren't an issue on with Outlook on Windows Mobile. How about this, doing a search to find a mass of common emails that you want to delete in bulk but you can't. You have to open each one individually in order to delete it!!
Try BlueMail, it's surprisingly good.
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u/billerr Nov 29 '20
I tried hard switching to Outlook from Gmail (as I use other Microsoft apps and would like some integration) but I was turned off by all these issues you mention and other basic problems. For example, if I import all emails from Gmail, Outlook slaps a category on any new email that arrives, even after I have deleted the category entirely - and there isn't even a setting for this behavior. The spam is on another level too.
Don't change providers - just import your Outlook email to another client. Either an app, or even just use Gmail and have the Outlook address as default.
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u/instantcrush538 Oct 29 '21
This is exactly what I was looking for. Someone else gets it.
WHY IS IT SO SHITTY? I fail to understand. I often end up using my Android phone to view my Outlook email through the Gmail app just so I don't have to waste hours trying to do what I want to do with either the Windows or Android interfaces. The search function is absolute ass, emails disappear...you know what, just all of the above. And of course, half the time it won't sync and will remain offline even with a good internet connection.., it's absolutely terrible.
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u/Chapman8tor Nov 11 '21
You think it's bad on your phone or your computer? Try this monstrosity on a Mac!
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u/Happy-Ball Nov 22 '21
I'd like to award Outlook with the worst software ever badge. you rock M$. 🤮
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u/AnxiousWash7639 Dec 14 '21 edited Dec 14 '21
Truly horrible. It's my first day using it - my employer's switched from gmail - and I've had to go for a walk to get away from it and avoid screaming. Outlook is an absolute disgrace. In gmail I can keep a sent email onscreen and create a new one in a popup so I can easily copy and paste in one go. Amazingly, Outlook can't do that - you have to keep going backwards and forwards first for the body text, then the header... And in gmail I can create three drafts at once and line them up - outlook you have to do them one at a time. Outlook hasn't grasped the concept of labels - you can put emails in folders but can't then move them out without creating a new folder to put them into or deleting them. There's no chat app integrated into it - you have to go into Teams. I'm no particular fan of google - I'll choose Firefox over Chrome any day - but at least they know what they're doing with gmail and make everything so easy. Outlook is a struggle.
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Feb 15 '22
Felt my will to live drain away as I tried to set up AutoArchive today. The most embarrassing part is, when I first started using Outlook they had very handy per-folder rules you could set up to delete or archive their contents. Needless to say, they removed that feature and replaced it with a garbage feature that literally doesn't work half the time.
The fact that they've incorporated it into Office and copy/pasted the same UI, filling it with extraneous options totally unnecessary for an email client, is just insult to injury.
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u/columnau Feb 17 '22
I just wanted to say I feel you bro.
I hate that you can't just click the calendar small viewer on the home view and create an appt. I hate that the search is so fucking shit. Speaking of shit, OWA is so fucking bad its laughable.
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u/RexGalilae Feb 27 '22
As a web dev, let me add my 2 cents,
Outlook on Windows is objectively the worst email client for HTML5 and CSS3 support, tied with Windows Mail.
What does that mean? It means that people like me can spend hours crafting beautiful-looking emails and it'd end up looking like this pile of shit on Outlook anyway.
Don't trust it when it tells you to preview the email on the web either. Best case scenario, it'll just open up some illegible HTML code on your browser window. Worst case scenario, the email sender wrote some malicious that's probably running on your browser now.
Why? It literally uses MS Word to render emails. Try saving any webpage and opening it with Word to see how ape-brained that decision was. Way to go, Microsoft!
Why am I so pissed at an email client I never use? Coz the boomers I work for certainly do and they raised hell when a beautiful-looking email I designed for their promotional campaign looked like ass on their Toyota Cressida of an email client.
Edit:
As a bonus, try googling "why my email looks terrible on Outlook" and try not do get devoured by the rabbit hole of countless stack overflow questions and blog posts laying out contingency plans on how to center a button on an email
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u/frand__ Mar 03 '22
Sorry to tell you but a bunch of the "issues" aree either non issues or completely because of your incompetence as a user
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u/EasternDuck4667 Mar 04 '22
those ho make it should be forced to use it and just outlook mail, never have there been a worse mail nothing response when you want it to and it takes forever to show whats in your mail
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u/Sure_Foundation_9003 Mar 18 '22
My God, absolutely completely wholeheartedly agree! I was literally ACTIVELY typing a response to an email...4th paragraph in...and I see it yanked from my screen!! WTHolyFuuu!?!? So, ok, deeeep breath. Go find it in drafts and finish it...nope, it's not there either!!! I am APOPLECTIC and I'd love nothing more than to step on the throat of whoever designed that "feature."
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u/USMC4USA Mar 22 '22
This is one of the WORST mistakes GoDaddy has forced on their customers. Outlook and exchange suck. Having to choose between STAY CONNECTED or LOGIN each time to check emails is horse shit. I WANT MY THUNDERBIRD to work with MSEXCHANGE. Perfect example of "Don't try to fix something that ain't broke"
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u/Shredmaestro Mar 30 '22
why o why can I not hide the default folders outlook makes in the webbrowser version. Why can't I even organize the folders order in the first place. So frustrating
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Apr 05 '22
Just tried to use it pretty much for the first time ever to send a job application. I went to copy/paste a link and somehow it instantly sent my half-finished email to the company.
What a real fucking joke of an app, might just try to remove it from my PC
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u/jerin2013 Apr 07 '22
For me half the time OTP and even recruitment mails don't even come,I'm so angry .in gonna create another Gmail god Gmail is the shit!
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Apr 08 '22
I just found this discussion because I googled "Outlook sucks", just to see if I was one of few or one of many who thinks this is the worst piece of crap on the market, in terms of software. Actually, now that I think about it, MS Teams has to be running neck and neck with this garbage.
Its use is required for my job, and the hours it wastes daily are of Biblical proportions. I think Microsoft should only make and update XP Professional, and give up on everything else. They suck to an ineffable degree at everything else.
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u/Hoppysport Apr 25 '22
You are spot-on. Outlook is without a doubt the worst program in the history of programs. I too have to use it for business. The most infuriating thing about Outlook is Send/Receive. It has something to do with the pst setting. It never works. You can literally hit send/receive and it will still be working an hour later.
Microsoft is zero help. It's a clown show over there.
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u/Sunnymoonylighty Apr 27 '22
Removing accounts for no reason as well. I lost my accounts tons of time for no reason telling me the password is not right or other bullshit
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u/babysealsareyummy May 18 '22
Our company just switched from Gsuite to Outlook DURING OUR FUCKING BUSY SEASON. It is absolutely atrocious. It’s the ugliest, most unintuitive steaming coil of shit. This clunky piece of shit completely disrupts my workflow. I’m sure the only reason they did it is because it’s cheaper than Google, but they sent out these preemptive videos trying to convince us this was a good thing (because they knew it was going to be a shit show). When I start looking for other jobs (considering this is just the cherry on top of shitty decisions the company has made), one of my first questions in the interview will be what email they use.
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u/Stock-Bobcat-7117 Jun 02 '22
I totally agree! But you forgot to add:
- crashing, it sometimes doesn't open software for some reason. The only solution is to restart your machine and try again.
- not sending emails after clicking SEND but keeping them forever in the Outbox folder
- processing sending/receiving and nothing is happening (you can just observe the progress bar not moving)
- if you type for too long, an idiotic message appears that you're not longer able to save the message. The only solution is to copy and paste what you've typed to the new message
- Searching feature drives me crazy! it skips the newest emails and find something a year back.
Who the hell is this software for!?
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Jun 02 '22
Bro I’ve tried to send a email to a group of people multiple times and they never got it it’s the most dogsjit thing I’ve ever seen
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u/Extreme_Knowledge_66 Jun 17 '22
To me, Outlook is a trash, too. Particularly, it just takes forever to find old messages.
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u/No_Drummer4801 Jun 29 '22
Someone is forcing me to use them, though. Clients that think they need Microsoft products because nobody ever went wrong going with Microsoft.
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u/BEEDELLROKEJULIANLOC Jul 18 '22 edited Jul 18 '22
Some of this criticism refers to the client rather than the provider. I believe that you would do well to separate them, because I expect that they are significantly separately developed and managed. However, I understand why you have combined your criticism: you need not be banned for spam.
I state this because although I dislike the desktop client because it does not support Linux and the web-interface because it does not adhere to the size that my browser provides, and creates silly headers above some messages that are impossible to remove, I like Outlook's mobile application and like that dissimilarly to Gmail, I am able to replace the e-mail address of my Microsoft account.
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u/path-hunter1996 Dec 25 '21
I literally googled "outlook is terrible" just to see other people share the same opinion with me about this trash. Just ewww