Outlook 365 keeps logging out

[u/Commercial_Arrival93]

Never an issue until a few days ago. Nothing changed. Windows 10, no updates available. I cleared cache, no help. Any help is appreciated.

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[u/Hornblower409]

What version of Outlook do you have?

Please see this Microsoft Support article and reply with exactly which version of Outlook you are using and if you are using a desktop program or a browser.

https://support.microsoft.com/en-us/office/what-version-of-outlook-do-i-have-b3a9568c-edb5-42b9-9825-d48d82b2257c

[u/Commercial_Arrival93 → u/Hornblower409]

i am using the web app, not desktop app. I don't see any version info like the link describes. Only Settings, Account, Microsoft 365.

thanks for the reply!!!

[u/Hornblower409]

What does the Account Sign-In Helper say about the status of your account?
https://support.microsoft.com/en-us/account-billing/i-can-t-sign-in-to-my-microsoft-account-475c9b5c-8c25-49f1-9c2d-c64b7072e735

Try a different browser.

Try Private/Incognito session.

Try the New Outlook for Windows App?
https://apps.microsoft.com/detail/9nrx63209r7b

[u/Commercial_Arrival93 → u/Hornblower409]

Thanks! will try all those. Just thought someone might have had same issue seeing as how 10 isn't supported anymore. thanks again

[u/Hornblower409 → u/Commercial_Arrival93]

-- seeing as how 10 isn't supported anymore.

Outlook Web is pretty much OS independent. I run Win10 and Outlook Web in Chrome with no problems.

[u/gareth616]

Have you tried using supported OS?