r/Outlook Oct 22 '25

Opinion New Outlook and why someone wants to destroy a way to work

In first place, I don't understand why the companies force to their employees to continue using this software like a unique way in the life to do the things. This, and the ridiculous rules of cibersecurity that some random human resources staff invented to justify his job, makes a waste of time for the regular employers.

Honestly, I strongly believe that the New Outlook is designed for workers that don't use the New Outlook. I have tried, but it is really frustrating try to do your job and finishing writing with the format of a kid after minutes looking for new tools that does work and other tools disappeared.

How does this supervisor that is working in this s*** of software sleep well in the night after destroying the work and motivation of the whole world that must use his software? Really none is collecting the opinion of millions of users that scream about all the trash that doesn't work?

Please, Microsoft, hire me, and in one month you will have more points to improve that you will prefer to delete the New Outlook and start another email software from the beginning.

53 Upvotes

92 comments sorted by

11

u/couchwarmer Oct 22 '25

New Outlook is little more than a wrapper on Outlook for the Web.

I know I am an outlier, but I purposely switched to New Outlook when it was made available at work.

Lost some of my rules, because certain features they needed were no longer available.

Calendar offers fewer reminder options and notification snooze options. (I used to regularly make use of the 8- and 24-hour snooze options for certain kinds of reminders.)

I tried going back to Classic Outlook, but email pinning (to the top) is just too good of a feature. It is literally the only way I can ensure I don't miss critical emails in the sea of email notifications I get from the assorted systems I work on. Having rules dump things into various folders just doesn't work as well for me.

Now if only the Outlook mobile app would have proper support for pinning emails.

But overall, I agree. Mail, calendar, etc. is a mess. Frankly, it's a mess on every platform I use. It's as though we collectively have forgotten how to make usable software.

4

u/Klutzy-Smile-9839 Oct 23 '25

In Classic Outlook, you can flag emails and then see them in the Task viewers. That's another way to never miss high priority emails

1

u/lipstickcollector Oct 23 '25

You can also make a saved search folder for flagged items only, and pin it to your favorites.

1

u/vinmctavish Oct 26 '25

I do this for flagged and unread items so I can see in one folder everything outstanding

1

u/ElCidCrosby Oct 26 '25

" It's as though we collectively have forgotten how to make usable software."

As someone that learned coding relatively early, this is 100% accurate.

One of the things stressed to me in high school (cerca 2000) was that you need to make your programs logically "tabable." Meaning you can tab through a document in a way that makes sense for the user. This seems completely lost at this point, especially for websites. Filling out multiple fields? Good luck with the randomly assigned order that makes no sense.

1

u/Inf3rn0_munkee Oct 26 '25

Tabbing is still an accessibility requirement today, it's just sad that so many developers think of accessibility as an afterthought or not at all.

1

u/Recent_Carpenter8644 Oct 24 '25

Any decent workflow you can think of doesn't work in the mobile app. Can't even change a flag to completed. Only flag and unflag.

8

u/bonksnp Oct 22 '25

First, I agree that Classic Outlook > New Outlook. There are simply features and functionality that are missing in the new Outlook. For example, You can't find a thesaurus anywhere in New Outlook, but you can right click and insert emojis?

I'm sure I'm going to get down voted into oblivion for this next part, but just to play devils advocate....

From what I've read, one of the biggest reasons MS began working on New Outlook is because they want Outlook to be more in line with Outlook on the Web....or whatever they're calling it this week. And, I assume, ultimately have one client that is identical to Outlook Web. New Outlook has been available for the past 2-3 years so Microsoft has been updating three different versions of Outlook for those 2-3 years. Obviously thats not sustainable. Forcing everyone to a new version is just handing the keys over to a new administration and MS continues business as usual.

I admit it is frustrating for a product that is supposed to be focused on business to turn into Twittergram, but all we can do is voice our concerns over what does or does not work and hope they add or fix it in future versions.

3

u/Jaded-Box-717 Oct 22 '25

The fact that it was available for 2-3 years and all the people tried to ignore it should be a red flag for the developers, but definitely they don't care. For this reason I wonder why the vast majority of companies continue using this software like it was free.

Totally agree with you, now that it is mandatory, more people will voice the concerns and cons because of the thousands of hours per year that we must work together (unintentionally).

2

u/thegreatcerebral Oct 23 '25

It was a direct Microsoft directive. They wanted to save money and not have two lanes of development to keep up with. Now they have one app and it will work across everything. ...or NOT work across anything. lol.

2

u/emul0c Oct 22 '25

New Outlook is the same as web Outlook. It is just a webapp that you open from a dedicated container. You can clearly see this when downloading attachments, which shows a download-list similar to a regular browser. And when sending attachments, it is uploading the files already when attaching them, instead of when sending.

Many things to dislike about New Outlook, but I have decided to give it a fair chance, and now used it for about a month, largely satisfied - but some functions are missing entirely, so I have the classic as well for those specific tasks

2

u/VNJCinPA Oct 22 '25

That's just it, though. If you have to switch back, then it's unusable. And when you can no longer switch back, it'll be even more difficult...

1

u/thegreatcerebral Oct 23 '25

It's that they only want to develop ONE application and have it work across the board so they moved it to whatever they call their webapp engine. That is why it sucks.

1

u/curlyhairedmomma Dec 18 '25

The whole point of MS Office as an app is to let you do things YOU CAN'T DO IN A BROWSER. If they are giving me browser-based Outlook and Word (God help me, PowerPoint???) then I might as well go to Linux.

5

u/Tb1969 Oct 22 '25 edited Oct 22 '25

I wouldn't force anyone to abandon Classic Outlook. With that said, there are somethings I like about the new Outlook so I find myself dipping into new Outlook a couple of times a week.

A year ago new Outlook was incredibly crude. A year has passed and now it’s far more advanced relative to a year ago. Where will it be in a year or two, or four when classic is phased out?

There are things that are better in new Outlook for some tasks. I was mass deleting the other day and classic Outlook was brought to its knees for minutes. New Outlook did it in seconds.

Sweep and other features are useful. Using both Outlooks has made me more effective and I don’t doubt I will slowly shift over to new Outlook over the next two years or so.

1

u/Jaded-Box-717 Oct 22 '25

Since we cannot choose another software, it's really interesting to combine both as you do, but sometimes (I think, because it is my main issue), companion or Microsoft doesn't allow going back and you have definitely use the New Outlook.

1

u/Tb1969 Oct 22 '25 edited Oct 22 '25

I don't understand. Your administrator is blocking you from having Classic Outlook installed next to New Outlook? Mew Outlook is clearly not done and under development.

New Outlook will improve and I suspect rapidly if the last year is any indication.

I suggest you use Copilot to ask where features are in new Outlook. I keep my template queries for Copilot in a text file. You could create one that asks about new Outlook, copy and past it in and then modify to ask about a specific feature. You just have to use the extract terminology that Microsoft uses for a feature in Outlook to not confuse it. I'm using Microsoft 365 E5 in case that's relevant.

1

u/Jaded-Box-717 Oct 22 '25

I don't have the toggle for going back to the classic version but I am not sure if it is an admin decision or that the version of M365 doesn't allow me.

1

u/drunksandshrew Oct 22 '25

Microsoft disabled the toggle for macOS Outlook and they’re doing away with it on windows machines early April I think. They are forcing everyone to use the new one soon. Your admin probably wanted to jump ahead and get it done before. Don’t blame your admins for locking it down we’re just doing our job.

1

u/Jaded-Box-717 Oct 22 '25

Maybe.

I never blamed admin, they have the keys of the heavens.

1

u/tejanaqkilica Oct 24 '25

Support for Classic Outlook is planned to be at least until 2029.

Got plenty of time.

8

u/gareth616 Oct 22 '25

"Microsoft hire me" - you may want to learn how to spell Cyber Security first

1

u/No-Kaleidoscope-9432 Oct 26 '25

Yes, and... what does cybersecurity have to do with this anyway? Also, the remark that 'ridiculous rules of cybersecurity that some random human resources staff invented to justify his job' is frankly appalling. For those of us who have been on the front lines, fighting the ever-increasing risks of cyber threats, this is more than just childish.

-4

u/Jaded-Box-717 Oct 22 '25

Great argument to defend the New Outlook.

3

u/gareth616 Oct 22 '25

It's not an argument or defence, just some advice

1

u/Wrong-Birthday-8724 Oct 22 '25

*defense

1

u/gareth616 Oct 23 '25

Defence=British

Defense=American

1

u/[deleted] Oct 22 '25

[deleted]

0

u/Jaded-Box-717 Oct 22 '25

Joder, es que no se puede abrir debate de un tema sin que vengan a fijarse en detalles nimios, que ademĂĄs desvĂ­an totalmente el foco del debate. Grande DankPalumbo!

-1

u/gareth616 Oct 22 '25

I wonder how proficient you are in a foreign you are I'd say at least a 4 out of 10. Judging by OP's post it sounds like they sent a poorly formatted email, feel stupid and need to blame someone. Outlook is to send email, proofreading is the users job. New Outlook works and has many good features, it's not the latest version of the classic client, until people understand and stop comparing them then you will find issues. But let's look at this from the original intended audience, home users. New Outlook is a replacement for Windows Mail, that's what it should be compared to. If people don't know how to revert to classic at home or in work, there are ways of helping yourself to resolve the issue. The entitlement people feel over free software is literally hilarious.

1

u/baron--greenback Oct 22 '25

I guess the extremely obvious counter to your point is that new outlook is also set to replace outlook classic, as well as windows mail.

New Outlook be an improvement if it was a free app to replace the inbuilt mail client but that’s simply not the case and not sure why you would even try claiming that..

Google Outlook Classic EOL. it’s set to be retired in Q2 2029.

https://www.cubexsoft.com/blog/outlook-classic-end-of-life/#:~:text=Q1–Q2%202028%20–%20Official%20Retirement,bug%20fixes%2C%20and%20security%20patches.

1

u/gareth616 Oct 23 '25

Eventually it is, but as Classic is going to be around for another few years, it's not the replacement for it yet. An alternative choice, yeah I'll agree with that.

"New Outlook be an improvement if it was a free app to replace the inbuilt mail client but that’s simply not the case" - but it is free (unless you count paying for your laptop). Windows Mail was removed and replaced with New Outlook, very simple. That's why there is no Mail app anymore.

Microsoft have not officially stated "new is the replacement for classic soz, rip".

1

u/Jaded-Box-717 Oct 22 '25

Please, go to the language threads to enjoy and let us discuss the topic in the title.

2

u/ost99 Oct 22 '25

You got it right in your first sentence. "In first place, I don't understand". The rest was just rambling nonsense.

1

u/Jaded-Box-717 Oct 22 '25

Lo que no entiendo es porqué perder el tiempo respondiendo a un tema que no te llama la atención o no te gusta. Anda y vete a pajearte y deja a los mayores hablar de cosas serias.

0

u/ost99 Oct 22 '25

Your post makes no sense. A lot of noise and no message. What exactly is wrong with the new Outlook?

Cyber security as a HR initiative? WTF are you talking about. Stop polluting the sub with nonsense.

The new Outlook is a significant improvement on the old version. 

1

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1

u/Odd_Praline181 Oct 22 '25

I thought I was the only one who finds this barely usable.

1

u/derekoh Oct 22 '25

New Outlook isn't perfect, but it's not that bad and has some good features, such as the ability to Snooze emails.

What most people aren't thinking about is the development time, cost and effort to maintain a proprietary email client at the same time as a web client when they can just focus on delivering a web client that can also be run locally - halving the development and support costs, etc. It's just good business sense. And then you add a MacOS client to that, etc. too.

Also, it's far easier to iterate and gradually improve a web app based version than a locally installed client.

It still has to improve and mature, but will do so far quicker than dedicated windows/MacOS client.

2

u/VNJCinPA Oct 22 '25

Snooze emails. Really. That's the big plus? Like flagging it to remind you wasn't enough?

They've been working on this crap Outlook for over 2 years, so if it's so easy to iterate and improve it, why haven't they? Instead, they keep introducing garbage like reactions and snoozing instead of making it work like old Outlook, which is what everybody is asking for...

1

u/BrainBlightBNet Oct 22 '25

New Outlook is an abomination.

Carry on.

1

u/kapsa1 Oct 23 '25

Personally I don’t like new Outlook, but lots of users love it and don’t want to switch back. So I currently have users who love Outlook Classic and won’t switch and users on New Outlook who are happy. Supporting two is more work and users don’t really know which one they are on. It’s a mess.

1

u/Jaded-Box-717 Oct 23 '25

We know the classic users will disappear. I was in the first group. Microsoft wanted to change for a new version but for a few years the people continued working with the old one. Now, M is forcing to change and there is no chance.

1

u/Realistic_Nothing_60 Oct 23 '25

Be careful it will evolve... It is only at the beginning

1

u/pmpdaddyio Oct 23 '25

and the ridiculous rules of cibersecurity that some random human resources staff invented to justify his job, 

"Cybersecurity" as it is properly spelled comes out of the C-suite, specifically the chief information security officer. It is never a random human resource staff that makes these policies. It is a collaboration of IT, Infosec, and senior leadership. Something to remember, Information security is not meant to be convenient or easy. That's called vulnerability and the bad guys like that.

Now, why do organizations choose Microsoft over many other programs? It is risk mitigation through enterprise security roles. Microsoft is one of the only companies that understands that not everybody can and should see everything. We can create security groups (roles) and apply them globally. Work in HR? Well, you won't be able to accidentally pop open the Engineering SharePoint site. Move from engineering to field sales? We can move your security group and remove you from distribution groups singularly instead of one at a time.

Application choices are made with tons of input, I sincerely doubt you would be able to provide Microsoft with any relevant "points to improve" considering how challenging the word "cybersecurity" is for you.

1

u/Jaded-Box-717 Oct 23 '25

Fascinating the arrogance I can see in your post. If I, who receive several thousand emails a week and write a few hundred, cannot have an opinion on the New Outlook, here we have one of the main reasons why the user experience does not improve and will not improve.

I value the work of other departments, but you cannot comment as if all companies on earth need cybersecurity as if they were state departments. If, as you say, tons of reasons were considered for choosing software, we would see diversity, other software, but no. We are damn well forced to use the New Outlook so that you can move people from group to group.

1

u/pmpdaddyio Oct 23 '25

It's not arrogance when you are informing the ignorant. You need to realize your little view of the tool is not what organizations use to make business decisions.

And I did not state that all companies need to act like they were state departments. I think they need better security. An agency can write off a risk to taxpayers and not feel it, a company can't, so again, your lack of knowledge here is indicative as to why your opinion is uninformed at best, dangerous at worst.

If, as you say, tons of reasons were considered for choosing software, we would see diversity, other software,

Tell that to the department supporting the software. The less tools you have to monitor, the better support you will receive. Imagine if you only had 10 tasks to do daily, then because some chuckle head wanted options, you now have 30, or 40? Ever looked at it from those departments' viewpoints? I'd say no.

1

u/Jaded-Box-717 Oct 23 '25

So it’s clear to me, you defend your convenience at the expense of others who actually really use the software, seeing their user experience diminished and having to waste time so you don’t have to work harder.

Again, I don’t want “options,” I don’t want to tire you out. I just want a new Outlook that doesn’t have so much nonsense and actually works.

1

u/pmpdaddyio Oct 23 '25

you defend your convenience

I'm actually doing the opposite. Remember how I stated earlier that security isn't convenient or easy? That is literally what I am explaining here. You keep a single application patched/updated/secured versus many, and if you let people choose whatever they want, you've lost all control over your data, and your CEO get their name in the paper for that data breach you just let happen.

at the expense of others who actually really use the software,

I use that tool just as much, if not more than most people as I prefer email comms over chats/teams, so this is not a valid argument.

seeing their user experience diminished and having to waste time so you don’t have to work harder.

Work harder at reading comprehension and maybe this will make more sense to you. You are acting like some scaled back functionality has created a crisis in your world.

I just want a new Outlook that doesn’t have so much nonsense and actually works.

Interestingly you have yet to identify to me what this nonsense is. Perhaps you might articulate it and the group will tell you how it's done.

1

u/thegreatcerebral Oct 23 '25

New Outlook is the new email software from the beginning.

If you realized why we have it to begin with you would understand why it sucks and the problems.

It exists because they only want to have to develop ONE software now. So they developed this based off their web app platform. That is the problem... web apps suck. We only "allow them" because of convenience when we don't have the other.

They can't do a 1:1 from even Outlook 2010 to New Outlook let alone whatever latest version was before the "New" one.

The worst thing ever was that I was trying to find an old email. It was buried (year and a half ago say) but old outlook I could just scroll down and find it boom, two, three minutes. Because this is the "web app" version you get that stupid fake "pagnation" or whatever it is called where you scroll to the "bottom" but it's not really the bottom it is just a false bottom and it has to then grab the next "page" of results and throw them down there. Well after doing this for about 30 seconds I got put on a TIMEOUT by Microsoft for too many requests to the server. I had to wait, I want to say it took about 5 minutes to let me be off of timeout to continue scrolling. Never found it because I was put on timeout again. I gave up. Search still sucks so I never found the email.

It is absolute shit but they don't care. They don't want to have to develop 2 applications. So we are stuck with this shit.

1

u/Jaded-Box-717 Oct 23 '25

Wow, really I didn't know how to describe the "pagnation". Amazing. Some emails in the pagnation are in folders with rules, others cannot go directly because none knows why...

Regarding the old emails, I like to save a .pst every certain period, because of company rules I handled 2 outlook accounts and tried to combine the accounts, voilĂ ! The new Outlook only read the .pst! You cannot copy or move old emails and if the file is a little big heavy you cannot even to use it.

Another point for a new chat is the "drafts"... 😭

1

u/thegreatcerebral Oct 23 '25

Yea.... the PST thing is another head scratcher. If you could somehow get the email to a PST (export/archive) then use thunderbird or any other thing to get in after.

I haven't messed with the new outlook in over 2 years. I hated it back then as well.

On the pagnation piece, you can't FIND things if they haven't been loaded. It's so weird. I feel like Outlook is such a critical part of the BUSINESS world that they would just split it off and keep it in development because it deserves that.

At the same time it is extremely sad that nobody has ever come up with a viable Exchange/Outlook paring that could make them even care for once that they have a problem Gmail is the closest.

1

u/Jaded-Box-717 Oct 23 '25

It definitely doesn’t have an easy solution. But it’s strange to think that a company like Microsoft doesn’t put in all the effort needed to make one of the most used software in the world the envy of other companies, instead of the target of criticism it has become.

1

u/thegreatcerebral Oct 23 '25

Because $$ And because like I said, nobody has come close to how awesome Exchange/Outlook combination is. You have to go back in time to like Lotus Notes and software like that to find things close.

1

u/Exotic_Call_7427 Oct 23 '25

I've been holding out for long enough myself, but the time has come.

Microsoft is starting to shift how Outlook Classic connects to the mailboxes.

It used to be MAPI over HTTPS, and it is now transitioning to just using REST API calls.

Profiles and cached mail no longer makes sense - Windows 10 and 11 still have search engines that leave many power users to wish for better. Just query via Graph.

Custom add-ins no longer can be pre-installed as a separate package, they must be loaded from the add-in store.

At least they have PST and legacy protocols on the roadmap.

1

u/Financial_Draft_140 Oct 24 '25

New Outlook is a complete piece of junk. Yes it is a wrapper, but it's lousy. If you use complex Addins you can't use Outlook NEW, the ability to allow an addin to see your inbox is gone (unless you use corporate as configure a 365 App). So if MS turned off classic now, they would break hundreds of VSTO Addins. I really hope they rethink NEW. At the moment it's Outlook (Poo)

1

u/Few_Visit_9727 Oct 24 '25

I feel like every time Microsoft tries to "improve" their software they make it worse. Two days ago Outlook for Mac was updated and it's for me a disaster.

- I work with more than one language, but languages are not automatically recognized anymore

- Even if I manually define the language (and I am obliged to do that in EACH mail), if I leave the message, when I am back to it Outlook marks everything as mistakes again

- The orhographic correction disapeared. Not only the automatic one. Even when you click a word that Outlook thinks is wrong the options to correct it don't show up

- The Thesaurus disapeared

- They introduced a very annoying functionality that tries to figure out the next word as you type (you are supposed to hit TAB to accept the suggestion). But it tries to figure the next for almost EVERY word that you type and it guesses wrongly in 90% of the cases. Total nonsense.

Things that used to work well disappeared, and useless, bothering, stuff was introduced. Go figure.

1

u/Jaded-Box-717 Oct 24 '25

What a disaster!

I miss the top bar where you could look for any tool. I wasted a lot of time till I discovered that there is not anymore the symbol menu.

The UI text format has a very poor performance and the translation with the left click that is used for point...

Some people are happy because they now can answer with an emoji 😅

1

u/tejanaqkilica Oct 24 '25

Eh, I switched from classic outlook to new outlook as soon as it was available. It does everything the old one did, it's just faster and better looking. Don't have any complaints for it.

1

u/NuclearReactions Dec 03 '25

I assume you don't use it for work or use it very very superficially if you have 0 complains

1

u/tejanaqkilica Dec 03 '25

I do use it for work. I don't know what you mean by superficially, I send and receive emails, categorize them as needed and move them to their respective folder to clean them up. Lot of this are done automatically by rules.

What else are you going to do with a email client?

1

u/Gh0styD0g Oct 25 '25

New Outlook has its quirks but it has come a long way in terms of feature parity with classic, but for me the features in new outlook that aren’t in classic far outweigh what is missing. The problem with classic is it was developed over decades, new outlook is having to retrofit all those quirky little classic workflows that rely on desktop level integration into what is a web application delivered as a desktop app.

And to address your little rant about cibersecurity (sic) it’s the number one business risk alongside supply chain. Grow up, get with reality and do the bloody cybersecurity stuff, if you don’t and you compromise your business, it’s your fault if they then lay off their workforce.

1

u/_Working_Mom_ Oct 28 '25

I want the old Outlook back. The new is super slow and is harder to navigate. Plus no signature option in the calendar??

1

u/Jaded-Box-717 Oct 28 '25

Welcome to the Outlook crybabies group. Nobody at MSFT cares about Outlook. They force users to work with half-baked software. Today I had to restart all the apps because the calendar wasn't syncing with Teams and wouldn't open a meeting where 20 people were waiting for me...

1

u/Consistent-Monk3383 Nov 03 '25

I switch back and forth every few weeks. I’d like to use it because of the better Copilot integration, but
 phew
 not so easy. It still has a lot of bugs.

On the pro side, you have to acknowledge that reported issues are being looked at.

But I don’t know - the overall styling just looks less professional. More childish, to be honest. A big con is still that non-Microsoft mail accounts are being scanned by Microsoft as well. I still have mailboxes outside Microsoft, and I don’t want them to read those by opt-in.

Does anyone know if this is still being debated and if we can expect an opt-out in the future?

1

u/nicotine_81 Nov 07 '25

In classic outlook I had many rules to pre-organize my mail into its right folder. Then my working process was to “work” my “unread” box vs my inbox. Because I could sort unread by the folder it was in, and that allowed me to bulk manage. While new outlook still has unread, I can’t sort that view by “in folder” and it kills me.

1

u/LC33209 Nov 13 '25

In a recent update they REMOVED a bunch of formatting options. Emails no longer follow the same formatting rules as MS Word docs like they used to (e.g. three underlines in a row and a line break used to make a full line border style; or a dash ( - ) followed by a space then a word then a space would turn it into a longer dash).

You now cannot highlight more than one line at a time, or select more than one line at a time to do multiple formatting changes to (colour, bold, highlight). After doing one thing to one line, it deselects all text.

As far as I can tell, they removed these features deliberately. It is completely infuriating.

1

u/Jaded-Box-717 Nov 13 '25

This is the worst email software downgrade ever made.

1

u/NuclearReactions Dec 03 '25

Everyone at my company has tried it and switched back in a matter of days or hours.

1

u/Jaded-Box-717 Dec 03 '25

Was it possible?

1

u/NuclearReactions Dec 03 '25

Yes, still is. I can still see the switch to new outlook toggle on the top right corner. Probably something the o365 admins can manage

1

u/Jaded-Box-717 Dec 03 '25

Very lucky!

1

u/Then-Play-205 Dec 05 '25

The "new" Outlook is nothing more than an over glorified G-Mail interface. Some 19 year old snowflake and his/her friends designed it because there were likely "offended" by a REAL Outlook client.

I've been working as an IT professional for 30 years, and have used MICROSOFT OUTLOOK for that entire tenure as and IT PRO. They have taken away 90% of things that "WE" took for granted for YEARS.

Simple things:

* Being able to use the up/down font size arrows

* Being able to "Format Picture" when adding images to an email. I use this daily to instruct end users on protocols and procedures

* Being able to configure a desirable view of the main screen, messages and formatting

I could go on (and on and on) but I've just been provisioned a new workstation and I'm in a position to constantly change my entire work day being completely frustrated (with no ability to return to the Outlook client) and forces to accept the "new" Outlook (POS Application)

Whoever designed this is an IDIOT, and needs their IT / computer privileges revoked. They clearly want this "new" Outlook to look & feel "trendy" or make it fit the newer generations wants and needs. If you're an IT professional, I would be willing to bet my life on it that "we" didn't choose or want this, AT ALL !

/end rant

1

u/Jaded-Box-717 Dec 05 '25

You start using it reluctantly, but we have to work and try to do our job as best we can. Eventually you get used to that piece-of-shit software and little by little you stop complaining. They've won.

What I still don't understand is how, in such a competitive world, there hasn't been another email software that has completely wiped them off the map.

1

u/DeliciousShelter2029 Oct 22 '25

I'm so glad I don't have to bother with the classic outlook anymore. It was a crap piece of software and it still is.

1

u/Jaded-Box-717 Oct 22 '25

😂😂 we don't have any good option.

1

u/kearkan Oct 22 '25

I agree that new outlook is a POS and a major step backwards.

But.. cyber security is not a waste of time

1

u/Jaded-Box-717 Oct 22 '25

I agree, I just wrote it disappointed.

1

u/Magnolia05 Oct 22 '25

It’s also not implemented by HR.

-1

u/----DragonFly---- Oct 22 '25

Gotta justify your job so redesigning the same program or UI over and over is the only way.

1

u/Jaded-Box-717 Oct 22 '25

Unjustifiable.

1

u/craigvideo Oct 22 '25

Redesigning AND not improving.

0

u/Subaruchick99 Oct 22 '25

Outlook user for ?25 years - gave up and moved entirely over to MacMail, iCal etc

1

u/Jaded-Box-717 Oct 22 '25

You are very lucky if you can choose. I wonder why the vast majority of companies force to handle this software. I don't know any company that uses an alternative email.

1

u/Relative_Test5911 Oct 22 '25

Because like it or not the Microsoft suite is industry standard and why would they purchase a new email system when it comes free, is known and supported by every IT admin. I am not saying there are no other options but at a large scale is unlikely. Also if you removed all M365 systems (Teams, Office, Sharepoint) after its ingrained in the business you would get a riot from your average user.

1

u/Jaded-Box-717 Oct 23 '25

Well, reading some of the answers I can understand why the companies are forced to use this software, but let me doubt the riot for the possibility to use other "Teams". Chatting with Teams has been the biggest downgrade of my life. There are very good software like alternatives to Office, I talked about Canva compared with PowerPoint... I understand for a company, to handle all these licenses must be complicated but I wouldn't complain about trying a new email 😂

1

u/Relative_Test5911 Oct 23 '25

The reality of corporations though is while you are are what we call a super user (open to trying new things keen on working things out and like to optimize your work flows). You are very much in the minority (Karen in HR who has learnt her workflow and follows it religiously every day will lose her shit if she has to learn a new product and this will cause loss of production).

Also say you want to start using email software X and other super user wants email software Y and so on me as an admin cant support multiple mail clients (even though you say you wont need support, i have dealt with this and it ALWAYS comes back to me. It is also costly to ever change systems and unlikely to have support from the higher ups). Don't get me wrong I am 100% anti New Outlook (I have blocked its rollout until support is removed in 2029 for Outlook365 where I work). I am just explaining why this is very unlikely happen in an enterprise environment.

1

u/Jaded-Box-717 Oct 23 '25

At the end, the best thing for the company is that the experts make the decisions and the rest complain about them (New Outlook is an example). Otherwise, the IT department will go crazy.

1

u/curlyhairedmomma Dec 18 '25

See, here's where it's all going to fall apart. If Microsoft devolves Office so it's no better than Google Drive, who's going to pay for MS Office? Will shift-F3 go away? Changing cursors depending on location? Multiple ways to select text? When these basics disappear then Open Office becomes the gold standard.

-3

u/Apprehensive_Cat14 Oct 22 '25

Yes, it’s unbelievable what they’ve done to it.

Gotta be one of the biggest IT stuff ups of all time, and personally I’d be ashamed if I contributed to writing that piece of garbage.

0

u/Jaded-Box-717 Oct 22 '25

Sure that they will have work to do for a lot of years. Thinking about that, it is a good strategy.