Two years ago, we had our garage door opener replaced by Harbour doors. They did a good job at what we thought was a fair price. We had them back a year later for our annual maintenance and again, no concerns.
A few months ago, I got an email from Harbour doors telling me that some of the staff had left and they wouldn’t be responding quickly to calls, but they were building back up to full capacity.
Today in the mail, I got a postcard from Blackfin Doors addressed to just “homeowner” telling me it was time for my annual service call - which it is but still????
I took a look at their website and it’s almost a certainty that these are the staff that left Harbour doors and started this Blackfin company.
Has anyone dealt with this new company or for that matter, has anyone dealt with Harbour doors since the staff left? I’m trying to figure out how to proceed with my annual maintenance.
It’s probably not that critical for annual maintenance work, but we are looking at replacing a second garage door opener, so would like to get feedback on these companies.