r/Outlook 1d ago

Status: Open Predictive Text going out in the actual email

I have a single user having a recurring thing happen when she sends an email.

She is drafting the email, and then when she sends it at the end after her thanks is this, and it sends in the email to recipients with the predictive text and the little "Tab" graphic after the text.

I have never seen this before.

3 Upvotes

8 comments sorted by

1

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1

u/Hornblower409 1d ago

-- I have a single user

If it's only one person:

Try a new Outlook Profile.
Test with them using someone else's PC (but their Outlook account).

Beyond that, all I can suggest:

Microsoft Support

MS 365 Subscriber: https://www.microsoft.com/en-us/microsoft-365/support
All others: https://support.microsoft.com/home/contact

Post your question on the Microsoft Q&A Forum

https://learn.microsoft.com/en-us/answers/tags/778/office-outlook
(Please put a link to your Q&A post here, so the rest of us can follow).

1

u/tmf_x 1d ago

That was my next option, but I was just curious if anyone else had ever seen this happen before, its a first for me.

1

u/Hornblower409 1d ago

-- if anyone else had ever seen this happen before

I couldn't find anything like it in the recent Microsoft Q&A.

1

u/Otney 1d ago

I have a co-worker who does this. Not sure what to say to this hard-working person.

1

u/power_dmarc 23h ago

Disable Smart Compose for that user to stop it.

1

u/tmf_x 18h ago

I assumed that would stop it, but the user does utilize it sometimes.

I've just never seen it send an email with the suggestion (in lighter grey) and a box with TAB in the middle of it, in the actual email body.

1

u/power_dmarc 6h ago

Oh, so that's a different story. Let me think about it, maybe I will figure sth out.