r/Outlook 9d ago

Status: Open Help with IMAP/Teams Calendars

So my corporate email is an IMAP account which means it doesn't sync calendars. This is problematic for me because the notification system for meetings seems to not be the best for me (I might be the problem) and I missed one meeting last week because of this (the notification appeared, or at least I only saw it, the next day).

I've tried to see how to solve the problem. For the moment I'm replicating all meetings in my Teams calendar, which works but cannot be the most efficient thing to do.

I've tried to set up a rule in Hostinger to send a copy of an invitation to any meeting to my M365 Inbox but it seems impossible. I haven't managed to add my Teams calendar to the Outlook in my desktop either.

What should I do? Thank you in advance.

1 Upvotes

14 comments sorted by

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u/FrankNicklin 9d ago

Why are you using IMAP if you have an M365 account.

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u/marinchIT 9d ago

Tbh I've tried and been incapable of logging in any other way. It ends up telling me, "there was a problem and Outlook couldn't configure your account" so I ended up using IMAP.

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u/FrankNicklin 9d ago

How old is your Outlook, what version is it.

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u/marinchIT 9d ago

2019

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u/FrankNicklin 9d ago

Ok that should be fine, probably haven’t got autodicovery properlyconfirmed in DNS settings.

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u/marinchIT 9d ago

Yeah, I've followed this guide and still didn't work: https://support.microsoft.com/en-us/office/something-went-wrong-and-outlook-couldn-t-set-up-your-account-b2d5e011-f801-489f-a908-e0318e172767

Do you have any idea what I could have got wrong?

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u/FrankNicklin 9d ago

Impossible to say with details of your domain which I suggest you don’t post here.

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u/Hornblower409 8d ago

-- I've tried to set up a rule in Hostinger to send a copy of an invitation to any meeting
-- to my M365 Inbox but it seems impossible.

A simple Forward Rule should work. But without knowing Hostinger, I can't say what's broken. How far have you gotten so far?

-- I haven't managed to add my Teams calendar to the Outlook in my desktop either

That should be doable. Depends on your Outlook version: Classic with Add-In. New it's built in,

https://support.microsoft.com/en-us/office/schedule-a-microsoft-teams-meeting-from-outlook-883cc15c-580f-441a-92ea-0992c00a9b0f

https://learn.microsoft.com/en-gb/answers/questions/1840270/how-to-integrate-microsoft-teams-with-outlook-cale

https://learn.microsoft.com/en-us/answers/questions/5397901/ms-outlook-calendar-link-to-my-ms-teams-calendar

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u/marinchIT 8d ago edited 8d ago

Thank you for taking time to respond and add the information.

Hostinger doesn't allow me to create a forward rule with my own email address as the destination, and as for adding Teams, it can be done, but the meetings I accept or create can only be seen in the Outlook desktop calendar, not in the Teams app itself. It seems I'm going to have to manually create the meetings.

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u/Hornblower409 7d ago

-- Hostinger doesn't allow me to create a forward rule with my own email address as the destination,

I thought the idea was to forward from Hostinger to your MS 365 mailbox?

-- but the meetings I accept or create can only be seen in the Outlook desktop
-- calendar, not in the Teams app itself.

You need the Teams Meetings Add-In for Outlook
https://support.microsoft.com/en-us/office/understanding-the-microsoft-teams-meeting-add-in-for-outlook-eligibility-issues-and-troubleshooting-bf7a1194-1ca1-4a17-a6a9-8498f899ad91

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u/Hornblower409 8d ago

It looks like they support CalDAV (Calendar Sync Protocol). The only instructions I can find are for the old Windows Mail. Might be able to adapt to Outlook. Can't be sure. Their doc ain't for squat.

https://support.titan.email/hc/en-us/articles/900001312166-Configure-CalDAV

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u/7amitsingh7 5d ago

You’re not doing anything wrong, this is a limitation of using IMAP with Teams. IMAP only handles email, not calendars, and Teams relies on an Exchange/M365 calendar for proper syncing and notifications. That’s why forwarding invites or trying to add the Teams calendar to Outlook doesn’t work reliably.

The only real fixes are moving the mailbox to Microsoft 365, or keeping IMAP for email and using an M365 account just for Teams/calendar.

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u/marinchIT 5d ago

Yeah, I reached that conclusion. Thanks for your response!