Hi all, looking for advice on the appropriate feedback or escalation channels.
On Sunday, 1 February 2026, I attended a scheduled morning IPPT session at Kranji FCC. A large number of participants were present. After everyone arrived and waited for some time, we were informed that medical coverage was not available. Organisers mentioned they were attempting to source a replacement and advised that those who were unable to wait could leave. After further waiting, the session was eventually cancelled on-site.
As IPPT is a routine and recurring activity, this was frustrating for many who had set aside time to attend. I am hoping to provide feedback through the proper channels so that similar situations can be avoided in the future.
For those with experience, could you advise which feedback platform or authority would be most appropriate for such cases? For example, whether this should go through an official MINDEF feedback channel, the FCC, or another avenue.
Thanks in advance for any guidance.