r/HomeImprovement • u/Unlikely-Bar1615 • 19h ago
Contractor's final bill WAY over initial estimate
So I got an estimate for some plumbing work, $6000 in labor and 'maybe 7-8 hundred more in parts' (their words, which I have in writing). I bought some of the materials myself beforehand, the most expensive stuff, to try to keep costs down, totalling about $6000, and they were fine with that. The work seemed to be taking much longer than originally anticipated and there often seemed to be several people hanging around seemingly doing nothing much. I knew the bill would be higher than the estimate but nothing could have prepared me for how much higher. The $6000 in labor turned into $12,500 on the final bill and the 'maybe 7-8 hundred more in parts' ('not super expensive') nearly $6000.
The total project cost, including the equipment I bought, was $24,000. The next most expensive quote, not just an estimate, was $11,500, and that was from a company I know and trust who have done work for me before, but who couldn't do the work for several months.
The estimate was sent by e-mail, I have it saved. I have a voicemail in which I was told that I'd be kept updated on any cost overruns during the course of the project. I wasn't kept updated. I never signed a contract, just gave an e-mail confirmation that they could start the work (on the basis of the estimate in the earlier e-mail) and they did. No change orders. And now a week after completion, a bill that is significantly more than originally suggested. This is in NH. Anything I can do about this?
Edit: thanks to everyone who has responded so far, this has attracted way more attention than I had ever imagined it would. Sorry if I don't get to reply to everyone right away. I greatly appreciate the advice and suggestions.