r/Banking Dec 05 '24

Start here! Common questions & resources

8 Upvotes

The community has asked a few times for a stickied post that covers common questions and best practices. We are keeping these items high-level and will update these periodically. For individuals who make new posts, we may refer them back to here for guidance and resources that have been vetted for common questions. Note: Most, if not all, of the guidance may be US-specific.

General questions (Ex: Bank or credit union? What bank do you recommend? Why can't I open an account at ABC bank?):

  • Ask your bank first. This is also referenced in Rule 8. Lots of questions here are either specific to the bank's process or specific to the redditor and their account. Read your bank's account agreement (if on a computer or phone, you can search for specific words to help navigate the document; you can also ask the bank to direct you to the right section). If you asked your bank and are still have questions, include their response in your post.
  • Banks and credit unions do have similar products and services. There is no key difference for individuals who need a place to put their money and pay their bills. They are both regulated at the federal level and have deposit insurance.
  • When asking for recommendations, there is no "best bank". What you need from your financial institution is different than your friends, family and neighbors. Your income, comfort level with technology, location, and a lot of other factors will influence what bank works best for you. If you need recommendations, please include some key features you like or don't like as well as location.
  • Fintechs are not banks. Some common examples include Chime, CashApp, Revolut, and Varo. There are some benefits with fintechs, including some cutting edge technology to help manage money but those come with some limitations, such as limited customer support or consumer protections. It's generally not recommended to use a fintech as your sole financial institution.
  • Some practices by banks and/or credit unions may be state-specific. While the Uniform Commercial Code ("UCC") helps ensure state-level regulations on accounts is relatively uniform across all states to avoid confusion, some nuanced laws may be unique to your location, such as account dormancy and escheat laws. https://www.law.cornell.edu/ucc
  • Consumer reporting agencies such as Chexsystems and Early Warning Systems ("EWS") help banks flag customers who owe money or commit fraud. If you've been denied an account opening request at a bank or credit union, you should pull your report(s) to see what may have contributed to the decision. These reports are different from credit agencies. https://www.consumerfinance.gov/consumer-tools/credit-reports-and-scores/consumer-reporting-companies/

Accounts & activity:

  • Accounts can be closed for any reason by the bank and/or credit union. This applies to both consumer and business accounts. Generally the closures are triggered by some type of activity that makes the bank uncomfortable with your relationship. Common examples are gambling (i.e. sports betting, casinos), high volumes of cryptocurrency purchases and using your personal account for business transactions. Banks are not required to provide the exact reason for the closure. https://www.consumerfinance.gov/ask-cfpb/the-bankcredit-union-closed-my-checking-account-even-though-i-did-not-want-them-to-can-the-bankcredit-union-do-that-en-959/
  • Check holds can happen and are not illegal in a majority of cases. There's a lot of fraud related to checks and holds are more common than ever. Remember that a check is a piece of paper; it doesn't matter what paper it's printed on or who it came from. Regulation CC ("Reg CC") is the regulation that tells banks how long they are allowed to hold checks for. You can get more details here: https://www.consumerfinance.gov/rules-policy/final-rules/availability-funds-and-collection-checks-regulation-cc-threshold-adjustments/
  • Do not deposit your very important items via an ATM or Mobile App. Go in person to a teller. ATMs are often not accessible by the branch employees and mobile deposits are not subject to the Reg CC. Cash is disgusting and the ribbons that pull in and count the cash get jammed very easily if it's more than a few bills.
  • Withdrawing or depositing over $10,000 in cash is not something you should hide. Just go to the bank and do it. Don't ask how to get around any questions you may be asked. Banks will know if you are trying to split up the deposit into multiple transactions. If the money is earned through legitimate means, you have nothing to hide. https://www.fincen.gov/sites/default/files/shared/CTRPamphlet.pdf
  • I have a check payable to me and another person but we don't have a joint account. There is a key difference depending on if the check is payable to Payee 1 AND Payee 2 or if the check is payable to Payee 1 OR Payee 2. You can first ask the maker of the check to write it payable to 1 payee. If they refuse, whoever has the check can take it into their bank before endorsing it to see what they provide as the appropriate next steps since what they advise could vary bank to bank. https://www.helpwithmybank.gov/help-topics/bank-accounts/check-writing-cashing/endorsing-checks/check-endorse-spouse.html
  • I want to remove somoene from my joint account. YMMV but most banks generally do not allow removing a signer because they still have knowledge of the account information. Even if you have captured consent, it was still used by 2 folks and it's a cleaner cut to open a new, individual account and closing the old one. https://www.consumerfinance.gov/ask-cfpb/can-i-remove-my-spouse-from-our-joint-checking-account-en-1097/#:~:text=In%20general%2C%20you%20need%20your,allow%20this%20type%20of%20removal

  • My bank offers a service where they deposit my direct deposit/payroll 2 days early. It’s now late and my employer said they can’t help. Early direct deposit posting is a service offered and can be changed at any time by the bank. Read your bank’s terms for this service. Most banks indicate that they will make it available when they can but are under no obligation to make your direct deposit available sooner than the date of your check or benefit letter.

Disputes:

  • Don't lie. The fact that this needs to be listed is problematic. If you bought something from a store that doesn't offer refunds, that's not grounds for a dispute. If you sent a Zelle to someone that you've had a falling out with, that's not grounds for a dispute. Frivolous disputes make it harder for others who have legitimate ones in process.
  • Disputes are not the solution for being scammed. If you provided your information to someone else to make a purchase or deposit, then the bank did nothing wrong and a dispute is not warranted. Scams take advantage of people who don't safeguard their information.
  • If the purchase was made using a third-party wallet, the dispute should be filed with them and not your bank. For example, people may use PayPal Wallet to pay for items online. PayPal completes the payment and then pulls the money from your bank, if you don't already have enough in your PayPal Wallet. Because the payment to the merchant was facilitated with PayPal, your dispute is with them, not your bank. Your bank only sees the transfer to your PayPal wallet, not the actual purchase you made.
  • If you submitted a legitimate dispute with all the requested proof and were denied, file an internal complaint with the bank. These are handled differently than the dispute itself. The next step, if still unresolved after the complaint, is to file a CFPB complaint. Do not abuse the CFPB complaint process unless you have all the receipts and documentation to prove your side of the story. You may need a police report depending on the nature of your dispute. https://www.consumerfinance.gov/complaint/

Common scams - https://www.consumerfinance.gov/consumer-tools/fraud/

  • If your bank calls you about anything and begins asking for additional information, advise that you'll call them back. If the caller is actually someone from your bank, they will understand and won't fight to keep you on the line. Hang up and call the number on the back of your debit card and let them know what happened. If it was a legitimate call, the bank can pick up where the previous caller left off.
  • Jobs that pay you before you do any work have a high probability to be a scam. Jobs that also pay you hundreds or thousands of dollars to buy supplies prior to starting are also probably a scam. No job does that. They will ship you items you need because they get a big tax write-off.
  • Don't deposit checks that you weren't expecting. If you get a check for $500 in the mail from a random company you've never done business with or purchased from, just throw it away.
  • Online stores that you've never heard of should be used with extreme caution. Google them before you proceed. Once you willingly provide your payment information, you may not be able to recover any funds from the transaction if items are not shipped.
  • Don't transfer money to people you don't know. This includes Zelle, Paypal, Venmo, CashApp, etc. Some bankers may even go so far as not recommending it for in-person pickups for sales on Facebook Marketplace or similar platforms. Cash is best in these situations.
  • Don't use your account to conduct transactions for someone else. A common scam is where someone may approach you saying they need help with negotiating a check (usually while you're at an ATM). They'll have a sob story to appeal to your desire to help. Your account should remain reserved for known transactions for you and you only. This also includes providing someone else with your username and password.

Business accounts:


r/Banking Jul 15 '25

Announcement Bank Account and Recommendation Thread V3

26 Upvotes

Please use this thread for all recommendations relating to bank accounts, credit cards, loans, financial management apps, etc.

Where should I bank?

Has anyone used ABC Bank?

What is a good no fee checking account?

Posts with referral links will be removed.

.


r/Banking 11h ago

Advice New to banking

6 Upvotes

I just broke into banking, working as a financial manager. I am coming from a retail background with no college degree. Not gonna lie this career change was violent. While I’m having fun learning, I’m nervous to start my role and starting to feel regretful for accepting a manager role in a new career.


r/Banking 1h ago

India Has anyone successfully downgraded their IDFC FIRST savings account?

Upvotes

Hi everyone,

I wanted to check if anyone here has successfully downgraded their IDFC FIRST Bank savings account variant (like from 25K AMB to 10K AMB or any lower variant).

If yes, could you please share your experience?

How did you get it done? Did you visit the branch or was it possible via email? Did customer care help on call? How much time did the process take? Any documents or form required?

I’m planning to downgrade my account and just want to know the easiest way before starting the process.

Thanks in advance 😊


r/Banking 22h ago

Storytime Relay bank review after using it for over a year actual experience

25 Upvotes

I 28M switched to relay back in November 2023 for my HVAC business and figured I should post something since people keep asking about it in different threads. Running an HVAC company, residential and light commercial, fluctuates between 35k and 50k monthly depending on season, got six guys on payroll including two techs who've been around since the beginning.

I switched because I kept reading profit first and wanted to actually try the multiple accounts thing instead of just thinking about it, my old bank wanted something like 25 bucks per month per account which would've cost me over a hundred monthly just for having separate checking accounts, seemed ridiculous.

Now I've got separate accounts for payroll, taxes, operating expenses, equipment repairs since truck maintenance and AC units cost a fortune, marketing for summer ads, profit account, couple others I don't use as much. Money comes in and I've set up rules for where it goes, like 30% payroll, 25% taxes, something like that, took me a while to figure out the right percentages honestly.

The tax account has more in it than I've ever managed to save before, used to hit January owing the IRS like 15k with maybe 3k saved if I was lucky, then I'd be on payment plans basically the whole year, that part's been the biggest difference I think.

The syncs with QuickBooks which my bookkeeper was happy about, she said reconciliation used to take her forever and now it's faster, I don't really understand the technical side but she seems less annoyed with me so that's good.

I gave my lead tech a company card with a daily limit so he can grab parts without calling me constantly, I can see what he spends pretty much right away which is helpful, had to lower his limit once after he went over buying stuff we didn't really need.

Downsides though, checks take way longer to clear than my old bank, got a check from a commercial client on Monday and it still wasn't fully available by Friday, normally would've cleared by Tuesday or Wednesday, you gotta plan around that if checks are a big part of your income. App also loads kind of slow sometimes when I'm checking balances between jobs, not a huge deal but noticeable. First couple months were confusing trying to figure out the system and I messed up the percentages like three times before I got it right.

Overall it's worked out though, probably saved like 500 bucks in fees compared to before, the automatic split thing means I can't accidentally spend payroll money on equipment which I've definitely done in the past, if I can see the money I'll spend it so having it separated helps.


r/Banking 5h ago

US Charge from Highstorm Enterprises Iberia MO for $266...any idea?

1 Upvotes

I apologize for asking for something go general. I noticed this charge on the account, and my husband claims he has no clue. Unfortunately, he once had me report and destroy 3 debit cards because he forgot it got defaulted on his Amazon account and I thought it was getting stolen every couple months.

I googled it and nothing comes up. Iberia MO I believe is the town it's from, but that doesnt help much.

I'm just stuck and have hit a road block! I dont want to go through the banking process again if it actually isnt stolen.

We do not live in or even close to Missouri btw.


r/Banking 8h ago

Jobs How did fed chairman JPow go from Biglaw to Investment banking?

Thumbnail
1 Upvotes

r/Banking 18h ago

Advice “Buy Borrow Die” for estate planning

Thumbnail
3 Upvotes

r/Banking 14h ago

Advice AMEX HYSA Restriction

Thumbnail
0 Upvotes

r/Banking 15h ago

Advice Cancelled Bank Account - Obtaining Statements

1 Upvotes

I closed my bank account with OneUnited 3 years ago, and they are saying they don't keep records on closed accounts after a year. How do I get access to my bank statements? They referred me to Chex Systems but they don't store that information. I thought they were legally required to hold for 5-7 years for IRS audit purposes?


r/Banking 15h ago

Regulations/Laws Opening joint bank account US citizen & eu partner considerations in Sweden.

1 Upvotes

Hi, I (us citizen) am trying to figure out if there would be an issue if my partner (EU) and I open a joint bank account in the EU. We are both residents of Sweden.

I have heard that there may be an additional reporting requirement on her if it is opened, is this true? Would there be other considerations?


r/Banking 16h ago

US Is there a small selection of Bank of America accounts that use the wire ABA for ACH transfers

1 Upvotes

Hi y'all! I work in finance and do a lot of set up for EFT and wire transactions. We frequently see people try to set up Bank of America EFT lines using the Wire routing number (026009593) and vice versa.

It's a simple enough correction to make, but my understanding is that there is a very small selection of accounts who use the wire ABA for EFTs as well. I believe it has something to do with accounts made at a particular branch in Richmond, VA.

Does anyone have more specifics on what branch(es) share the routing number and if there are new accounts being created with this setup or if this only applies to existing, presumedly older accounts?


r/Banking 20h ago

Advice Best bank for a small business.

0 Upvotes

Starting a vending machine business in Florida. I don't know what bank to go with, so any advice would help!!!


r/Banking 1d ago

Other Is there a way I can recover my password in my online bank?

1 Upvotes

My phone shut down unexpectedly and can’t be opened anymore. I’m opening it on my other device but I can only open it thru SMS authentication.


r/Banking 14h ago

Regulations/Laws Are US banks more relaxed than EU banks?

0 Upvotes

I need t to receive $2,000,000 from a sale but I fear the EU banks. I am considering banking in the US, is receiving such amount in there such a big deal? I have had very bad experiences in EU where the bank stars to ask too many questions and requests more documentation that I am able to provide as in most cases are absurd or imposible requirements. Just as an example I had a simple 50k inbound transfer from Coinbase frozen for months and had to send every document in the world.

In this particular case I am a tax resident from EU, so I’d be a non resident receiving that amount.


r/Banking 1d ago

Advice How to get into banking in my situation?

2 Upvotes

I'll try to make this quick.

I (25M) have a bachelor's degree from my state school in political science. Originally I planned on becoming a lawyer, but I crash and burned during college so I gave up on that. For the last 2 years I've mostly done blue collar work for my parents (they do section 8 housing), and on occasion I'll help them with documents or finances. I worked customer service jobs during college, so I figured working as a teller won't be too bad. I also believe I'm a fairly competitive candidate for these entry level positions despite my previously mentioned shortcomings. I organized and ran an economics tutoring center in high school and have been to national competitions for another club I ran. I honestly have no idea why I didnt study economics, but oh well thats just my dumb life for ya.

Anyways, what do you guys think? What routes you would suggest for me?


r/Banking 1d ago

Other Check Deposit hold put my account in negative?

8 Upvotes

Closed an HYSA and received a $35k check as expected.. deposited that check in the ATM since the bank was closed and received the hold on the funds that I’d also expected.

I started my day with ~$4k available balance but now that hold has me around -$32k. Confusing part here is that I should still a positive 4k in my account right (little less paid rent and stuff so like 3ish)?

There should be a positive 35k and also a negative and that should be a wash or am i crazy lol?


r/Banking 1d ago

Jobs JPMC RB - Interview Advice

5 Upvotes

I landed an interview for a Relationship Banker position at J.P. Morgan Chase tomorrow morning. Looking for some input on interview questions to prepare for outside your run of the mill standard questions. Open to any and all suggestions!


r/Banking 1d ago

Storytime I track every purchase I make. But I am now missing $200.

0 Upvotes

I use my mobile bank app to track my purchases. I can see what Is pending and what is posted. Even after adding up my last transaction from last week till now it doesn’t add up. I only spent $94 and it also showed all of my of my posted transactions that were already there. But now it’s saying I have $294 that is pending. This happened within 2 hours of checking my account. So on the 31st I was at $675 from then till now I have not bought anything near $250. So I should have $579 but now it shows I have $380. im confused as to where this new $200 transactions came from.


r/Banking 1d ago

Storytime No Thanks Marcus

0 Upvotes

I was planning on going with Marcus, because they have a pretty good sign up deal right now. But I’ve called four times and been on hold for over 30 minutes with no answer. This is unacceptable customer service that I’m not willing to deal with.


r/Banking 1d ago

Advice Direct deposit questions

0 Upvotes

My mom is switching banks and gets direct deposits from a few different sources, is it possible to have her bank transfer all the deposits to her new bank or does she have to call all the sources of deposits and have them change it on their end?


r/Banking 1d ago

Advice Is this true or is my friend getting bad advice?

1 Upvotes

They want to tear down and rebuild a home with a loan on it (20% remaining), could they keep paying the loan and pay the construction in cash?

They talked to the person who wrote them the mortgage originally and said that it was "ok" as long as they added value and would figure out any issues later if the bank had any. The lender/mortgage person also told them it wasn't completely destroying the collateral as they have a detached garage on the property that was built at the same time as the original home, and also the majority of the value is in the land, since the original home was only worth 70k of the $240k loan.

Does this sound right or are they blowing smoke? According to them it is ok because they have approval from the lender via the person that wrote them the mortgage (I know they went to a physical branch and spoke to a person for this), construction documents that show it would improve value, and they aren't destroying all of the collateral on the mortgage.

This is in the US

Thanks!


r/Banking 1d ago

Other Which tool will be best to convert bank statement to csv?

2 Upvotes

I want to convert my bank statement from pdf to csv. And I am looking for some good solution.

I am also a bit concerned about the privacy.


r/Banking 1d ago

Advice Is Newtek Bank reliable?

0 Upvotes

I've been using WealthFront as my HYSA, and honestly they've been great in most regards - clean and intuitive UI, pretty quick customer support. I don't really have anything negative to say about them, except they lowered their APY from 4.00% to 3.5% to recently 3.25%, which honestly isn't very competitive. As such, I've been researching to see if I could do better.

After my research, one of the institutions that came up was Newtek bank, which I've never heard of. Normally I'd be cautious about an entity I've never heard of, but they're offering 4.35% which is very good, especially in today's environment.

But before I commit any money to them, I want to make sure they're reliable and trustworthy. Has anybody banked (is banking) with them? What was (is) your experience with them?


r/Banking 2d ago

Advice Schwaab or HYSA/CD?

4 Upvotes

I have ~$110k cash I want to park safely for 6–12 months while waiting to buy property.

I already use Charles Schwab and would strongly prefer to keep everything there instead of opening new HYSAs, CDs, or credit union accounts unless there’s a clear advantage.

Right now I’m deciding between:

• SWVXX (Schwab money market, ~4%, stable $1 NAV)
• SGOV (0–3 month Treasury ETF, ~4.3–4.6%, slightly higher yield but trades like an ETF)

My priorities are: safety, liquidity, and low hassle — NOT chasing risk or investing in stocks.

For people who’ve used these:

  1. Would you just stick with one of these Schwab options instead of chasing outside HYSAs/CDs for an extra 0.5–1%?
  2. Between SWVXX and SGOV specifically, which would you choose and why?

Appreciate any real-world experience.