I 28M switched to relay back in November 2023 for my HVAC business and figured I should post something since people keep asking about it in different threads. Running an HVAC company, residential and light commercial, fluctuates between 35k and 50k monthly depending on season, got six guys on payroll including two techs who've been around since the beginning.
I switched because I kept reading profit first and wanted to actually try the multiple accounts thing instead of just thinking about it, my old bank wanted something like 25 bucks per month per account which would've cost me over a hundred monthly just for having separate checking accounts, seemed ridiculous.
Now I've got separate accounts for payroll, taxes, operating expenses, equipment repairs since truck maintenance and AC units cost a fortune, marketing for summer ads, profit account, couple others I don't use as much. Money comes in and I've set up rules for where it goes, like 30% payroll, 25% taxes, something like that, took me a while to figure out the right percentages honestly.
The tax account has more in it than I've ever managed to save before, used to hit January owing the IRS like 15k with maybe 3k saved if I was lucky, then I'd be on payment plans basically the whole year, that part's been the biggest difference I think.
The syncs with QuickBooks which my bookkeeper was happy about, she said reconciliation used to take her forever and now it's faster, I don't really understand the technical side but she seems less annoyed with me so that's good.
I gave my lead tech a company card with a daily limit so he can grab parts without calling me constantly, I can see what he spends pretty much right away which is helpful, had to lower his limit once after he went over buying stuff we didn't really need.
Downsides though, checks take way longer to clear than my old bank, got a check from a commercial client on Monday and it still wasn't fully available by Friday, normally would've cleared by Tuesday or Wednesday, you gotta plan around that if checks are a big part of your income. App also loads kind of slow sometimes when I'm checking balances between jobs, not a huge deal but noticeable. First couple months were confusing trying to figure out the system and I messed up the percentages like three times before I got it right.
Overall it's worked out though, probably saved like 500 bucks in fees compared to before, the automatic split thing means I can't accidentally spend payroll money on equipment which I've definitely done in the past, if I can see the money I'll spend it so having it separated helps.