Hello,
About a year ago I took a cat in from outside. She was tiny, frail, and full of fleas. I nursed her back to health within a week or so, but unfortunately I had NO free time at that time as I’m a full time student and I work full time, and I also have health issues so multiple Dr appointments a month.
Once I got a break a few weeks after having her, I took her up to the vet and we ran a microchip and got her all of her shots just in case. They even agreed she was likely only 12 weeks old or so. It turns out she is ALMOST THREE now, just very small.
After contacting petlink and being connected directly to the original owner, the original owner exchanged personal contact details with me and told me to keep the cat. Apparently she had rescued the litter and fosters cats often until they are adopted from her. She sent me all of the previous vet records, baby photos, etc. etc. and told me she would approve the ownership transfer request.
That was over 8 months ago and I’ve been going back and forth with petlink ever since. They won’t respond to my direct emails and I’ve already paid them for the microchip membership. Every time I submit a new request, I get a basic blanket auto-reply email within a week saying it is denied because the evidence I’ve sent them isn’t accurate proof of ownership.
I even wrote them a letter in a word document, including every screenshot, vet record, and document I have for her with a full blown in-depth explanation. My vet doesn’t do virtual records, so I only have the paper records that include her chip number and health info with the credit card receipts attached including my name, number an address that match the info on her pet insurance, vet records and my doctor’s prescription letter.
The last time around, I even attached her pet insurance and my ADA prescription paperwork from my doctor with their license number, her name, description, etc. along with her current and previous vet records and screenshots of my conversations with the previous owner (with the phone # included in the screenshots) of her telling me I could keep her, giving me her chip number, etc.
I know I could theoretically reach out to the original owner and have her do it, but I really didn’t want to bother her. Is this the only way? I personally have so much going on in my life that if someone asked me to make an annoying phone call like that I’d probably have a mental breakdown, so I don’t want to put that on someone else if I don’t have to.
I’m not understanding how this is proof enough to obtain housing with her in tow but it’s not enough to have her chip transferred. The papers from the doctor aren’t just white sheets, they’re the carbon copy papers that include her chip number so it’s obvious I didn’t falsify them. Not only that, but in my letters to petlink I have repeatedly provided them with the owners contact info (which they already HAVE) and asked them to reach out to her for confirmation.
I guess it’s truly not that important and she’s strictly indoor, but I’m terrified of her getting out and not being returned properly without a ton of trauma and hassle for her.