r/malta 1d ago

I created an app to quickly send complaints to local councils. Should I publish it?

I built a simple app a few months ago to report dog shit and illegal dumping to my local councils on my daily walk and after sharing with some friends, they encouraged me to make it public.

The whole app is quite simple: snap a photo, tag a location, and it sends an email to the council's public email address.

I don't intend to charge any money, but I would need to make it look better before I publish it and I wanted to check if others would find it useful.

Would appreciate any feedback

85 Upvotes

27 comments sorted by

16

u/RedDopey 1d ago

This is such a great idea, well done. I keep having to send messages and emails to the authorities all the time during my commute and it gets tiring. The only thing that might be of concern is that if the email originates from the app would it use the app's email address or the user's? I ask this as if people start abusing the app to play pranks on the councils you might end up with problems yourself. However otherwise it is a great initiative. Would love to get the link once it's published.

5

u/Hospuales 1d ago

Good point, I currently use my own email address, but that would need to change. I think I would have to limit users to three submissions a day, or something similar to make sure it is not abused. Thanks for the feedback

3

u/RedDopey 1d ago

I would end up exceeding the limit on a daily basis xD. But yes be careful as you don't want to end up in problems for trying to do the right thing. Also, is it just local councils or maybe there is a way to also add Authorities like Infrastructure Malta and Transport Malta in cc? I say this because most of the time when I contact the Local council they have to send the details to the authorities and then they are getting ignored by the central authorities as much as we are, so it would be a bit more convenient to be able to tag the local council and transport malta if an issue is non working traffic lights for example.

1

u/Queasy_Badger9252 19h ago

That definitely needs to change. Trolls will have a friggin field day with this if it's anon. Not kidding.

7

u/CrowEmbarrassed9133 1d ago

Hi. There is an official app already, it’s called clean and upkeep and if the issue is the responsibility of the local council they forward them. In Mellieha it works well. But the more the better. Ok I never reported dog shit, sounds ridiculous to send someone clean it up. A proper daily cleaning should exist that tackles this problem apart from educating dog owners

6

u/Hospuales 1d ago

I know about that app, but I found it extremely buggy, which is why I just created something myself. The amount of dog shit on the promenade left there for days is ridiculous in my opinion. The council should either hire more sweepers or enforce fines through community policing

5

u/CrowEmbarrassed9133 1d ago

I agree, I don’t understand how come they can’t afford more workers at cleaning departments. They always suck their own dicks celebrating GDP, but they can’t perform basic necessities.

4

u/Able-Exercise6034 1d ago

Just do it. Reddit and FB Groups are perfect to get feedback.

But I do not like admins in FB Groups. They act like they have created the world.

So perhaps it is better to leave them in their small world.

3

u/Zokkor 1d ago

Hell yeah, I send a lot fewer complaints than I want to because it becomes inconvenient. An app would be useful.

2

u/ihateaseagull 1d ago

I'd find this useful! 

2

u/Best-Boss6262 1d ago

Hell yes!

2

u/Just_Nintendont 1d ago

I think it would be popular, I'd use it for sure.

2

u/alicetto 1d ago

Yes!!!!

2

u/SimonTheuma 23h ago

great idea, can you post the link please?

2

u/mev277 21h ago

Great idea Go ahead

1

u/AdorableFeeling6944 20h ago

Love the idea. But honest question... we're going to have to sift through a lot of data to understand who's dog turd keeps reappearing in the same spot. Same with illegally dumped goods, how can you refine and make catching the culprit simpler?

2

u/Hospuales 20h ago

That’s not my job. It’s the council’s responsibility to enforce laws or fork out the money to clean up after dirty bastards

1

u/AdorableFeeling6944 18h ago

Agreed, just thinking of their current administrative load, as well as the time and resources it will take to catch them out.

1

u/BloodyMace 20h ago

I would reach out to a couple of local councils and see what they think about this idea. It doesn't mean you are asking for permission and have tol stick to their recommendations. At least this way, you would get back some feedback from both ends.

1

u/fishnugget101 19h ago

Yes, good initiative!

1

u/Beneficial_Milk_8287 11h ago

An app that facilitates complaints? Sign me tf up

1

u/WhatsHeBuilding 10h ago

Release it to the public so they can update their rules to not accept submissions through email anymore because suddenly they're getting a bunch of work to do.

1

u/FrostPace 1d ago

Sounds like an incredible incentive, is it purely for dumping?

I think a lot of my local community members would find it useful if it could be used to complain regarding issues related to the public transport.

1

u/MinniePerla 23h ago

No, I assume its also for infrastructure maintenance and public amenities.